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All-in-One Migration Packages

I have ordered Support Service Package. When will my request be completed?

The guaranteed response period after confirming the accuracy of access information is 24 hours.
The time needed to complete Support Service request starts from 3 business days and depends on the level of customization and the volume of tasks to be performed for the specific request.

NOTE. If a Support Service Package is ordered during the weekend or holiday time, our techs will start to work on it on the first working day after the day off.

What is included and not included in Migration Setup Assistance?

Migration Setup Assistance is a professional service provided by CMS2CMS Support Team. It is developed to make your migration experience even less resource-consuming.

This service includes:

  • Demo Migration of 10 content pages (with all related entities)
  • uploading the necessary files via FTP
  • migration wizard configuration

This service doesn’t include:

  • additional customization service
  • fixing issues which are not caused by service functionality
  • migration of non-standard entities (reviews, testimonials, news, SEO data etc.)
  • website design migration (styles, templates, etc.)

Note! The price of Assisted Migration Service does not include the cost of website content migration itself.  If you order Assisted Service, the final price you need to pay will be the sum of the following two costs:

  • The cost of your website content migration (the depends on the quantity of items you want to transfer and can be calculated with the help of Migration Estimator).
  • The cost of Assisted Migration Service (depending on the type of service you choose)

Do you provide refunds in case Support Service Package doesn’t work out?

Support Service Packages requests are non-refundable.

However, you shouldn’t worry about the migration failure. The process is performed by highly qualified team of technical engineers, which guarantees successful Migration results.

 

I’ve ordered a Support Service Package, what’s next?

After ordering Support Service Package you’ll receive the confirmation email from CMS2CMS Support Team.

If the access details have been entered correctly, we’ll set up a Demo Migration of 10 content pages for you within 1 to 3 business day(s). As soon as the Demo Migration is complete, you will receive an email so that you could check the results.

After that, if you’re satisfied with the Demo Migration, we’ll set up a Full Migration for you and validate its results to make sure everything has been transferred correctly.

Note. 1 Support Service Package includes 1 migration.

bbPress

How can I recalculate my bbPress forum statistics after migration?

To recalculate your bbPress forum statistics after migration:

  1. go to admin panel
  2. choose menu “Tools” and “Forum
  3. pick of of the items
  4. press the “Repair Items” button

Then repeat this procedure with other required items.

Billing

How is the price for forum migration calculated?

It depends on the number of posts / users / threads the forum has got. To calculate the cost of migrating your forum content, use Migration Estimator.

How can I add funds to my account?

There are 2 ways for you to choose from:

1. Within your dashboard

funds adding within the dashboard

To top up your account within the dashboard – click “Add Funds” button and fill in the amount of money you wish to be added to your account. When ready, you’ll be redirected to CMS2CMS Secure Checkout to proceed with the payment process. There you’ll find 2 ways for funds adding to your account to choose from – Credit/Debit Card or PayPal.

In case you wish to make use of your Credit/Debit Card – fill in your Card’s number, expiration date and CVV code in the matching fields. For PayPal – you’ll be automatically switched to its official website to complete the payment procedure.

2. Right after your Demo is completed

funds adding after demo

To top up your account right after the Demo is performed – you’ll be redirected to CMS2CMS PayPro Global page to proceed with the payment process. Follow the above-mentioned instructions to complete the process.

Is it possible to perform payments in other currencies except USD?

You are free to choose the required currency in a drop-down list at CMS2CMS Paypro Global page.

choose-the-currency

Do I have to pay VAT?

According to international rules, every CMS2CMS account refill is accompanied with tax collection. To be specific, PayPro is the company that handles taxes from CMS2CMS migrations.  PayPro collects VAT from all EU consumers who do not have a valid VAT ID for electronically delivered products. The collected VAT is paid directly to the relevant national authorities. Get acquainted with VAT rates for different countries here. For Canada the GST and HST is collected and sent to the Canadian Gov.

I don’t want to be VAT charged.

I don’t want to be VAT charged.

If you are a business with a valid VAT ID – you don’t have to pay VAT. Just enter your VAT ID in the appropriate field of the PayPro payment page. In case you have already performed the payment, just send a letter to support@payproglobal.com with your order ID and VAT ID to be refunded the tax amount.

vat-payment

I’ve just made the payment, but don’t see the credits on my account.

Some payments should go through the additional verification before crediting the account. The average order processing time is 10-20 min, but sometimes it can last from several hours to even 24 hours. If there are any problems – you can get in touch with PayPro through these links:

 

Can I pay with a credit card?

Yes, you can pay with all major credit cards. Just select a proper payment method at CMS2CMS PayPro Global page:

pay-pro-credit-card

Can I pay with PayPal?

Sure. Just select a proper payment method at CMS2CMS PayPro Global page:

paypal-payment-method

Can I try CMS2CMS service before making the payment?

Yes, we provide Demo Migration that you can use to try out CMS2CMS. All you need to do is create an account and follow the steps in Migration Wizard. You will be able to migrate up to 10 topics with all related posts and users absolutely for free and check out the results on the Target website.

If you would like to move more than 10 entities, you can choose the option that suits you best and run your Migration again.

How can I pay for the migration service?

There are 4 payment methods at your disposal at the CMS2CMS PayPro Global Page. Just select the one that you feel comfortable with:

payment_method

How much does the migration cost?

The prices for migration are flexible. The total migration cost depends on the quantity of content pages and entities for migration.

You can calculate the exact price of your migration previously using Migration Estimator.

Do you provide refunds for regular migrations?

Unfortunately,we don’t provide refunds for completed migrations. Thus, we strongly recommend to use the FREE Migration Preview to check the results before making the payment.

What is Estimated Price

It is the approximate price of migration that is calculated using a Migration Estimator. You provide the number of entities to be migrated in the corresponding field and get the estimated price value.

Estimated price may deviate from the final price in case the actual number of entities migrated is different from the number you provided when using Migration Estimator.

Blogger

How can I calculate the number of pages before the migration?

You can calculate the number of pages on your site in different ways according to the type of the CMS you are using:

For API CMSs:

Tumblr

1. Specify your site address.
2. Enter login and password of your site.

Blogger

1. Specify your site address.
2. Grant CMS2CMS access to your site.

WiX

1. Specify your site address.
2. Verify connection.

If you want to migrate from HTML or WIX site to your own Target site, you need to provide all the necessary information and install Bridge file to your Target site. If you use CMS2CMS test site for migration, than you don’t have to install Connection Bridge to it.

Before the start of your migration, you will see the number of pages on your HTML site and the price of the data transfer.

In other cases to see the quantity of pages on the site your need to follow Migration Wizard and set up  Connection Bridge.

If you have any difficulties feel free to contact our Support Team.

What to do if Google bans my Blogger migration?

In order to migrate your Blogger website – you need to send us your blog data saved in XML format.

To save your Blogger content – go to Settings -> Other. When finished, press “Export Blog” button and you’ll have your Blogger data saved in XML.

blogger export

 

Drupal

How can I check Demo Migration Results in Drupal?

After you Demo Migration is done go to the back-end of the site to check results.

Go to http://your_drupal_site_url/admin

In case you migrated data to CMS2CMS preview site use login: testuser , password: testuser to enter admin panel.

If you moved data to your own website, use your access credentials.

Use this list to check results:

Content pages

Content pages in Drupal

Menus in Drupal

Categories

Categories in Drupal

Users

Users in Drupal

After the whole content was checked, complete the migration.

Video tutorial

Extra Migration Options

How do I use 301 redirect option?

This option allows to redirect the links from your Source website to the Target site in order to keep your SEO, rankings and visitors.

Please, follow these steps to install the redirection bridge on your Target website:

  1. Download ‘cms2cms-redirect’.zip and extract the files to your local computer
  2. Open ‘cms2cms-redirect/redirect-config.php’ file via Notepad (or a text editor like it).
  3. Type the database access details (host, username, password, database name) for your Target website in the corresponding fields in ‘cms2cms-redirect/redirect-config.php’ file. Save the changes. You can find out your database access details from your hosting provider.
  4. Upload “cms2cms-redirect” folder (the one you extracted from the zip file) to your Target website root directory (highest folder with index.php file).
  5. Open your configuration file (see here where it is located). Immediately after “<?php” line, insert the following line:
     include "cms2cms-redirect/redirect.php";
  6. Save the changes. Now your URLs from the Source site are redirected to your Target site URLs.

Note: Redirects will work for the following website elements:  posts, pages, users, categories, tags.

301 redirect option is available for:

Joomla to Drupal

Drupal to Drupal

Joomla to WordPress

Drupal to WordPress

TYPO3 to WordPress

How can I clean cache in Joomla Kunena?

In case you need to clean cache in Joomla Kunena:

Select Site –> Maintenance –> Clean Cache from the drop-down menu on the Back-end of your Joomla! installation.

Do your Service Packages support multilanguage migration?

Multilanguage migration is supported in Service Package from Drupal, Joomla (JoomFish module) to WordPress (WPML or qTranslate modules).

What kinds of redirect are available within your service?

There are 2 variants available to you.

  1. The first one redirects you from the Source page to the corresponding page of the Target website. In this case, after the migration is completed and the 301 Redirect is set up – the Source website will become unavailable for visitors (because the Redirect will lead you to the new website).

www.sourcesite.com/current-post-url => www.targetsite.com/new-post-url

  1. Should you choose the second one – your Source website URLs will be active on your Target site, but will be redirected to the matching page of the Target website. This kind of redirect is more suitable for those who relocates the Target site to the Source Domain once the migration is completed. It works only within your Target site.

www.targetsite.com/current-post-url => www.targetsite.com/new-post-url

Note:

  • You have to set up the 301 Redirect in the Migration Wizard. Besides, it should be set one more time as soon as the conversion is completed.
  • The 301 Redirect option isn’t available for forums, but only for those CMS solutions that have this feature included in the list of supported migration items.

Can I enable additional options for the insured migration?

Migration Insurance doesn’t provide a possibility to enable Additional Options, except those included to the initial migration. In case you wish to add new or disable some additional options, please, contact our Support Team.

Note: If you wish to add an additional option, its price is going to be charged.

In case you wish to modify the insured migration significantly and change advanced settings that require CMS2CMS tech team’s extra time, consider one of our Service Packages.

How can I restart my insured migration?

If some unpredictable situation makes you restart your migration, follow the steps given below:

  1. Log in to your CMS2CMS account.
  2. Go to My Migrations List and choose the transfer that needs to be restarted.
  3. Press Restart Migration button.

how_to_restart_insured_migration

Please Note: To restart the insured migration, Data Clearance should be performed (it is provided for free). Because the process is irreversible, it is strongly recommended to make a backup.

If there are still some questions, please, do not hesitate to contact our Support Team for help.

Does Migration Insurance cover the cost of additional options?

Migration Insurance covers the cost of those additional options that were included to the initial migration. If you would like to add an extra option, or modify the migration significantly, contact our Support Team or consider one of our Service Packages.

How does Migration Insurance work?

Migration Insurance is a service that has been specifically created to prevent users from incurring lots of money and give them an opportunity to restart the migration process once something went wrong.

You may insure your migration in the Migration Wizard right after the Demo is completed. Make sure to choose an appropriate Insurance plan from the proposed list – different insurance periods and number of possible migrations will help to choose an option to meet your specific needs.

If an insured migration needs to be restarted, it can be done right from the user’s account page. The transfer is completely the same as initial migration, including additional options selected before.

insurance (1)

In case you wish to add some extra options that weren’t added during the first data migration, please, contact the Support Team.

Free additional option called “Clear current data before migration” is included to every repeated migration to minimize the risk of data mixing or duplicating.

Please note! The additional option “Clear current data before migration” is irreversible, so take your time to make a backup before restarting migration.

Why it is recommended to clear current data in order to restart migration?

Frequently, the migration should be restarted because something is wrong with the data on a Target CMS. It can often be damaged by the 3rd party extensions, inappropriate CMS installation, etc. That’s why launching a new migration filled with corrupted or modified data is not recommended to avoid the risk of data mixing/duplicating. Therefore, it is strongly advised to clear current data from the Target CMS before migration. When all the corrupted/modified data is deleted – the Source data are moved to the clear Target CMS, preserving relationships between entities.

Please note! Clearing data from a Target CMS is irreversible option, so make sure to backup your website data before restarting the migration.

What does it mean “The relations between entities will be preserved”?

It means, that the connections and structure of your Source website content will not change on your Target website after the Migration. For example, your posts will belong to the same categories and will contain the same images and tags as on the Source website.

What is “Enable SEO-friendly URLs” option?

If you choose this option, after the Migration all internal links (those connecting elements inside the site) on your new website will be built according to the SEO URLs structure you configured on your Target website (the one you’re migrating to).

In case you didn’t make changes to SEO URLs settings on the Target site, the URLs will be formed according to the following structure: yourdomain.com/category title/page title.

If you want to change your SEO URLs structure on the Target website, it is strongly recommended that you do it before the Migration. If you make changes after the Migration, the internal links on your Target website will not work.

Note. It is necessary to enable SEO URLs and update your .htaccess file on your Target website after migration for SEO URLs to work correctly. Learn how to do it for WordPress, Joomla, TYPO3.

What is “Clear current data from Target website” option?

This option allows to delete all of the data (posts, pages, images, categories, comments etc) from your Target website (the one you are migrating to) before the Migration. This might be helpful to clear the test data.

NoteThis action cannot be recovered. We strongly recommend to backup your database before clearing your Target website data.

FAQ

What types of data can I migrate with CMS2CMS?

At the moment, CMS2CMS can migrate the following entities:

  • textual content
  • categories
  • users
  • post images
  • post comments
  • tags
  • attachments

Follow CMS2CMS updates to be notified about the new import options.

Cannot detect CMS

The possible reasons and solutions for this error are:

Your CMS software is not installed.
Please, install your CMS and restart your migration.

Your CMS type is not supported.
Check, whether your CMS is on our Supported CMS list. If it’s not there yet, you can subscribe for updates using the form at the bottom to be notified as soon as it’s added.

Your CMS is heavily customized.
Therefore, requires individual approach and CMS2CMS may be not the right tool for this job.

Your config. file is not found
Please, use Support Chat button in your dashboard to get live help or contact us at support@cms2cms.com.

My TYPO3 SEO URLs don’t work correctly after migration

SEO friendly URLs are not available out of the box on TYPO3 website.

To enable them, follow these steps:

  1. Install the extension (RealURL or CoolURI) for SEO URLs following the instructions from TYPO3 website.
  2. Insert the following lines in the .htaccess file (it is located in TYPO3 root folder).
RewriteEngine On
RewriteRule ^typo3$ - [L]
RewriteRule ^typo3/.*$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l
RewriteRule .* index.php

 

If .htaccess file is missing:

  1. create a file in your text editor and save it as .htaccess.
  2. upload the .htaccess file to your TYPO3 root folder via FTP and insert the above code in it.

My Joomla SEO URLs don’t work correctly after migration

This might be connected with SEO friendly URLs settings for Joomla.

The following steps might help to fix the issue:

  1. Connect to your Joomla website data via FTP.
  2. In Joomla base installation, find “htaccess.txt” file.
  3. Rename the file “htaccess.txt” to “.htaccess” (make sure you use don’t forget the dot – it’s .htaccess)
  4. Login to your Joomla back end – go to Global Configuration
  5. Change  ‘Enable SEF URLs’ and ‘Use Apache mod_rewrite’ to Yes.
  6. Save the configuration.

I want to upgrade my Joomla. Do I need to install a new Joomla version?

Yes. In order to upgrade your current Joomla website, you need to install the new Joomla software you are upgrading to and have both current and new Joomla site available on the Internet to proceed with your update. You may also watch out Tutorial Video and find out how to upgrade you Joomla smoothly.

I don’t have a new website live yet. Can I try data migration with CMS2CMS?

Yes, absolutely! Even if you don’t have your Target CMS (the one you’d like to migrate to) installed and live, you can still try how easy it is to migrate your data with CMS2CMS

Here’s how it works:

  1. We migrate a part of your current website content to the test CMS you point out as a free Demo Migration for you to check out the service in action.
  2. You get Administrator access credentials to this test website and can check out how it looks in the front- and back-end. (This site is closed for Google and other search engines, so you don’t have to worry about any harm to your existing website.)
  3. The data from the test site is deleted within 7 days after the migration, unless you request it to be removed right away.

Migration with CMS2CMS Preview

Where is my configuration file located?

Here’s where configuration files are located in different CMS platforms:

WordPress (/wp-config.php)
Joomla (/configuration.php)
Drupal (/sites/default/settings.php)
TYPO3 (/typo3conf/LocalConfiguration.php)

How do I use 301 redirect option?

This option allows to redirect the links from your Source website to the Target site in order to keep your SEO, rankings and visitors.

Please, follow these steps to install the redirection bridge on your Target website:

  1. Download ‘cms2cms-redirect’.zip and extract the files to your local computer
  2. Open ‘cms2cms-redirect/redirect-config.php’ file via Notepad (or a text editor like it).
  3. Type the database access details (host, username, password, database name) for your Target website in the corresponding fields in ‘cms2cms-redirect/redirect-config.php’ file. Save the changes. You can find out your database access details from your hosting provider.
  4. Upload “cms2cms-redirect” folder (the one you extracted from the zip file) to your Target website root directory (highest folder with index.php file).
  5. Open your configuration file (see here where it is located). Immediately after “<?php” line, insert the following line:
     include "cms2cms-redirect/redirect.php";
  6. Save the changes. Now your URLs from the Source site are redirected to your Target site URLs.

Note: Redirects will work for the following website elements:  posts, pages, users, categories, tags.

301 redirect option is available for:

Joomla to Drupal

Drupal to Drupal

Joomla to WordPress

Drupal to WordPress

TYPO3 to WordPress

CMS2CMS Tutorial Videos

Here are the step-by-step video guides on your migration setup with CMS2CMS. They are categorized according to the CMS you can migrate to. For example, if you want to move from Joomla to WordPress, look for this video in WordPress category.

 

CMS2CMS Slideshows

To ease the process of migrating your website with CMS2CMS even more, we’ve created slideshow tutorials describing each step of the way. They are classified by the target CMS/forum you’re looking to move to. So, if you would like to migrate your website from Drupal to WordPress, look for the tutorial under WordPress section.

How is the price for forum migration calculated?

It depends on the number of posts / users / threads the forum has got. To calculate the cost of migrating your forum content, use Migration Estimator.

I want to migrate Joomla Kunena forum. Do I have to install the bridge on Kunena or Joomla?

You need to insert the bridge to the website root folder. In this case, it will be Joomla top directory, the one with the index.php file. Watch out Video Tutorial and find out how to install Connection Bridge.

I want to migrate WordPress bbPress forum. Do I have to install the bridge on bbPress or WordPress?

You need to install the bridge in the website root directory. In this case, it will be WordPress top folder, the one where index.php file resides. You may check our Video Tutorial on how to install Connection Bridge.

Image migration directory is not writable. If this directory doesn’t exist on your site, it is necessary that you create it.

To fix this, do the following:

  • create the default image folder for your CMS platform on the target site:

        Joomla – /images/
WordPress – /wp-content/uploads/
Drupal – sites/default/files

  • set the permission values of 777 on the default image folder on your target website to make it writable.
  • after that, start the migration wizard from the beginning.

Can’t connect to MySQL Database

The reasons for this error may be as follows:

  • Access details to server database specified in configuration file are incorrect. Please, contact your system administrator to get the correct credentials.
  • There are no “Read” permissions for the configuration file. Set “Read” permissions for the configuration file yourself or contact your system administrator.
  • You’re using a non-standard way of connecting to MySQL database. Please, contact our Support Team to fix this.

I have ordered Support Service Package. When will my request be completed?

The guaranteed response period after confirming the accuracy of access information is 24 hours.
The time needed to complete Support Service request starts from 3 business days and depends on the level of customization and the volume of tasks to be performed for the specific request.

NOTE. If a Support Service Package is ordered during the weekend or holiday time, our techs will start to work on it on the first working day after the day off.

Migrated data is not displayed on the front-end of my target website after the migration

The data migrated from your source site can be displayed on the new one improperly or not displayed at all due to the peculiarities of your new CMS platform. Also, if your website uses custom theme or template, CMS2CMS doesn’t guarantee proper data presentation after the migration.

However, although content is not visible on the front-end of your site, it is presented in the back-end. It may require certain settings or configurations to make it visible on the front-end.

Why all articles are featured after migration to Joomla?

This is due to the fact that if not featured, the articles won’t be visible on the front-end of your Joomla website because of the peculiarities of Joomla article management.

You can easily turn off “Featured” on certain articles. For this, within your Joomla Administration panel, go to Content -> Articles Manager, select the needed article and click on the star next to it.

Is it possible to install the Connection Bridge without FTP?

Yes, it is possible. You may set up the connection bridge automatedly. Just provide the access credentials to your Source and Target websites in the provided fields in the migration wizard and then, the connection bridge will be installed automatedly.

Notice. The automated Connection Bridge setup works with the following migration pairs:

How do I create XML sitemap for my HTML website?

You can easily create a sitemap for your site, here are the steps to follow:

  1. Use a free sitemap generator like these ones:
  2. Download the sitemap file.
  3. Upload the file to your website.

Why only some of the pages I specified in the text field were migrated from my HTML site?

The thing is, if you perform Demo migration to your own site, only up to 10 pages will be transferred, so that you saw how the service works. But during Full migration, all of the pages you indicated will be migrated to your new site.

JFolder::create: Could not create directory

This error happens if the folder with bridge files cannot be created due to the incorrect configuration or insufficient permission value.

Below are the solutions for this issue:

  • Change the below variables in your configuration file(configuration.php) as shown.
    • public $log_path = ‘/logs’;
    • public $tmp_path = ‘/tmp’;
  • Make sure that these folders have the folder permission value set to 755.

How can I correct my forum statistics after migration?

After migration is done you have to resynchronise your forum statistics

To make this procedure follow several simple steps:

  • enter you phpBB Administration Control Panel
  • find “Resynchronise statistics” and press a “Run now” button.

You have to do the same procedure with “Resynchronise post counts” and “Resynchronise dotted topics

How can I recalculate my bbPress forum statistics after migration?

To recalculate your bbPress forum statistics after migration:

  1. go to admin panel
  2. choose menu “Tools” and “Forum
  3. pick of of the items
  4. press the “Repair Items” button

Then repeat this procedure with other required items.

Can I migrate my article IDs?

CMS2CMS doesn’t support article IDs migration. After the data transfer is done, IDs of your articles would be given accordingly to the structure of your target website.

However, if you need to preserve article IDs, you can choose one of our Support Service Packages.

In what cases I don’t have to install the connection bridge?

You don’t have to install the connection bridge, in case you are moving your website content from Blogger.com, Tumblr or WiX. You just have to provide the login and password to your site.

Can I migrate my flash based website using CMS2CMS?

No, you cannot. CMS2CMS doesn’t support the migration of flash sites. To get more information on the migration possibilities, visit Supported CMS and Forum page.

I migrated my content using CMS2CMS test site. What should I do next?

You have two alternatives after migration using CMS2CMS test site:

1. Contact our support and ask to remigrate data to your own site.

2. Contact our support and request migration Dump file to deploy it in your site by yourself.

Both procedures are free.

How can I calculate the number of pages before the migration?

You can calculate the number of pages on your site in different ways according to the type of the CMS you are using:

For API CMSs:

Tumblr

1. Specify your site address.
2. Enter login and password of your site.

Blogger

1. Specify your site address.
2. Grant CMS2CMS access to your site.

WiX

1. Specify your site address.
2. Verify connection.

If you want to migrate from HTML or WIX site to your own Target site, you need to provide all the necessary information and install Bridge file to your Target site. If you use CMS2CMS test site for migration, than you don’t have to install Connection Bridge to it.

Before the start of your migration, you will see the number of pages on your HTML site and the price of the data transfer.

In other cases to see the quantity of pages on the site your need to follow Migration Wizard and set up  Connection Bridge.

If you have any difficulties feel free to contact our Support Team.

How can I clear cache in Joomla 2.5?

To clear cache in Joomla 2.5 you have to:

Go to Admin Panel

Site -> Site Maintenance -> Clear Cache on the Back-end of your Joomla! installation

How to clear joomla cache

Choose the items to clear.

How to clear Joomla cache

Press the Delete button.

How to clear cache in Joomla

How to clear cache in Joomla 3?

To clear cache in Joomla 3 you have to:

Go to Admin Panel

Site -> Maintenance -> Clear Cache on the Back-end of your Joomla! installation.

How to clear cache in Joomla 3

Choose the items to clear.

How to clear cache in Joomla 3

Click Delete.

How to clear cache in Joomla 3

How can I recount all forum totals and statistics?

In case you need to recount all forum totals and statistics in SMF follow the path:

Admin Panel -> Maintenance -> Forum Maintenance -> Routine -> Recount all forum totals and statistics

Recount all forum totals and statistics

How can I clean cache in Joomla Kunena?

In case you need to clean cache in Joomla Kunena:

Select Site –> Maintenance –> Clean Cache from the drop-down menu on the Back-end of your Joomla! installation.

How can I clear system cache in vBulletin?

In case you need to clear system cache:

Go to the Back-end of your vBulletin installation

Choose Maintenance

Select Clear System Cache

Can I migrate attachments from phpBB3?

CMS2CMS allows to migrate attachments from phpBB3.

However, to perform this operation you have to change the name of .htaccess file.

  • go to the root directory of your phpBB installation
  • enter directory Files
  • change the name of the file from .htaccess to htaccess.txt

After migration you can change the name back.

 

Does CMS2CMS support multisite and multilanguage migration?

Currently, multilanguage migration is only available in Service Packages. However, CMS2CMS Team is working to provide automated multisite migration in the nearest future.

What is included and not included in Migration Setup Assistance?

Migration Setup Assistance is a professional service provided by CMS2CMS Support Team. It is developed to make your migration experience even less resource-consuming.

This service includes:

  • Demo Migration of 10 content pages (with all related entities)
  • uploading the necessary files via FTP
  • migration wizard configuration

This service doesn’t include:

  • additional customization service
  • fixing issues which are not caused by service functionality
  • migration of non-standard entities (reviews, testimonials, news, SEO data etc.)
  • website design migration (styles, templates, etc.)

Note! The price of Assisted Migration Service does not include the cost of website content migration itself.  If you order Assisted Service, the final price you need to pay will be the sum of the following two costs:

  • The cost of your website content migration (the depends on the quantity of items you want to transfer and can be calculated with the help of Migration Estimator).
  • The cost of Assisted Migration Service (depending on the type of service you choose)

How many pages will be transferred from WiX during Demo migration?

In order to provide the highest level of usability CMS2CMS allows to try it before the payment.

So we developed Free Demo migration to show how service works.

If you choose migration using CMS2CMS test site the number of transferred content pages from WiX during Demo migration won’t be more than 100.

However, if you decide to move the content to your own site, during Demo migration you will be able to move just 2 pages.

 

In both cases after Full migration the whole information would be transferred without limitation.

 

What can I migrate from my Wix website with the help of CMS2CMS?

CMS2CMS automated migration service is capable of migrating Wix’s static website content (pages), e.g. About Us page, Contact Us page etc.

However, templates, styles, themes and other design elements are not included in the migration options.

For additional options visit https://www.cms2cms.com/supported-cms/wix/.

 

How does CMS2CMS grab the data from your static HTML website?

During the website migration from static HTML site to CMS platform, CMS2CMS may grab your website data in a few ways:

  • automatedly find all pages – it means that the data will be taken from the search engines.
  • use your own ‘sitemap.xml’ – this is the optimal way of data conversion, ‘sitemap.xml’ includes a list of all your pages and allows to migrate your pages properly. If you don’t have generated ‘sitemap.xml’ on your website, here’s a guide on how to create XML sitemap.
  • enter the URLs of pages manually – if you want to convert some peculiar website pages, you may type their URLs in order to convert to your desired CMS.

What is “Quick Wizard”?

Quick Wizard allows you to get the picture on how your website will look like on the new CMS. The major benefit of this migration option is a minute procedure – the website conversion will take approximately 5 minutes.

  • You have to provide your current website URL
  • Choose your desired CMS. Currently the Quick Wizard works with WordPress, Drupal, TYPO3, and Joomla.
  • In the split moments you’ll be able to check the preview of your future site.

 

In order to move all your website content, you are welcome to proceed with the full migration.

 

How to restore the Dump file?

There are two ways of Dump Restoring ahead of view:
1. using phpMyAdmin
2. using MySQL commands

phpMyAdmin is a program that allows to manipulate databases remotely through a web interface.
You can find the final version here. If you follow the steps below, you should restore
the database dump effortlessly:

1. To initiate the dump restoring – login to phpMyAdmin.

phpmyadmin

2. When clicked Databases – select the one you will be importing your data into.

phpmyadmin

3. When finished, you will see either a list of tables already inside that database
or a screen that says no tables exist. That depends on your setup.

phpmyadmin

4. Click the Import tab at the top of your screen. To proceed with the restoring
– press Browse button next to the text file box.

phpmyadmin

5. Locate the backup file stored on your computer. Make sure SQL is selected
in the Format drop-down menu.

phpmyadmin

6. Finish the process by activating “Go” button.

phpmyadmin

To restore the database dump using MySQL – the following steps will take you

through the process accurately and precisely:

  1. Unzip your file
  2. Put the backed-up SQL back into MySQL
  3. Enter your mySQL password: (enter password)

What should I do to migrate my menu to the new CMS?

CMS2CMS allows you to migrate your current CMS platform menu to the new one in a fully automated way.

This feature is available for your website migration from:

  • Joomla 1.5.x-3.x
  • WordPress 3.x
  • Drupal 6.x – 7.x

And migration to the following CMSs:

  • Joomla 1.5.x-3.x
  • WordPress 3.x
  • Drupal 6.x – 7.x

After the migration, set up your new CMS menu. For various CMSs, this process differs:

  • WordPress

Go to WP admin panel -> Appearance -> Menu

MIGRATE MENU WORDRESS

After you press ”Edit menus” button proceed the following actions:

– Choose the menu from a list -> Press “Select” -> Go to Menu Setting -> Flag “Top primary menu” -> Press “Save menu” button.

kWGQJBT

  • Joomla

Joomla Administration -> Menus

Then, go to “Menu Manager” -> Press “Add a module for this menu type” -> Fill in the title name -> after you press “select position”, choose the location of your current template.

MIGRATE MENU JOOMLA

  • Drupal 7

Drupal dashboard -> Structure -> Menus

MIGRATE MENU drupal

If you want to try the migration using CMS2CMS WordPress test site (preview), the menu is set up automatedly and the procedure looks like the following:

  • If you migrate from Joomla to CMS2CMS WordPress test site, your Joomla Home menu is migrated to the test site.

  • When you migrate from the other CMS platforms to the test site, the last menu you have created, will be converted as the main menu on your WordPress site.

How can I add funds to my account?

There are 2 ways for you to choose from:

1. Within your dashboard

funds adding within the dashboard

To top up your account within the dashboard – click “Add Funds” button and fill in the amount of money you wish to be added to your account. When ready, you’ll be redirected to CMS2CMS Secure Checkout to proceed with the payment process. There you’ll find 2 ways for funds adding to your account to choose from – Credit/Debit Card or PayPal.

In case you wish to make use of your Credit/Debit Card – fill in your Card’s number, expiration date and CVV code in the matching fields. For PayPal – you’ll be automatically switched to its official website to complete the payment procedure.

2. Right after your Demo is completed

funds adding after demo

To top up your account right after the Demo is performed – you’ll be redirected to CMS2CMS PayPro Global page to proceed with the payment process. Follow the above-mentioned instructions to complete the process.

Can I save the Drupal URL structure if migrate to WordPress?

Unfortunately, no. We don’t save the URLs structure in Drupal to WordPress migration. The reason is that these platforms have oppositely different systems of URLs formation. In case, you wish to transfer your Drupal URL to WordPress – choose one of our Support Packages.

 

How can I make a search after my migration to phpBB is completed?

phpBB provides 2 search systems for you to choose from: Fulltext Native and Fulltext MySQL.

Fulltext Native is included in phpBB core and is more flexible in terms of configuration. Fulltext MySQL makes use of mysql functions of fulltext search and doesn’t take much place in phpBB database.

To set a search – go to General tab -> Server Configuration -> Search Settings.

Сan I migrate a site hosted on the same domain as the target site?

There are two ways to deal with the above issue:

1. You can migrate to the subfolder under the same domain. To reflect that – the source site (you want to migrate from) is http://www.example.com and the target site (you want to migrate to) – http://www.example.com/new_site.

2. If you’re considering your current site http://www.example.com moving on the same domain – you can do it in two phases:

a) migrate your content to our testsite (more info) and request the Dump file after migration;

b) once finished, install a new platform on your http://www.example.com domain and restore your data from the Dump file.

 

How can I migrate menu from my current platform to another CMS?

CMS2CMS service currently supports the menu mapping while migrating

In order to map a menu – use the appropriate step of Migration Wizard to point it out and proceed with the further steps:

1. Direct the mouse pointer to the main menu of your site.
2. If the field is detected correctly, click the matching button to complete the process.

The highlighted field will be formed as your new CMS menu.

menu-migration

How can I migrate numerous Drupal content types to WordPress post and pages?

The CMS2CMS users are provided with a possibility to choose what type of content to be imported to other types while migrating:

– to WordPress
from Drupal 5.x – 7.x

Just activate or deactivate the matching boxes in “Additional Options to Migrate” step to have your Drupal content types imported to the proper WordPress ones.

posts-and-pages

How can I set up a particular picture from my current platform as a featured image in WordPress?

The option is available only while migrating to WordPress. Just activate the box “Set first image in content as featured” during the migration path and you’ll have your current picture be reflected like featured in a target CMS.

additional-options-to-migrate

Can I have my menu posts converted to pages?

You can have such option available only while migrating from Joomla to WordPress. Just activate the box “Set static page as page” and have all your menu posts converted to WordPress pages.

additional-options-to-migrate

What to do if Google bans my Blogger migration?

In order to migrate your Blogger website – you need to send us your blog data saved in XML format.

To save your Blogger content – go to Settings -> Other. When finished, press “Export Blog” button and you’ll have your Blogger data saved in XML.

blogger export

 

How can I check Demo Migration Results in WordPress?

You have to login to the back-end of the site  http://your_wordpress_site_url/wp-admin.

For CMS2CMS preview site use login: testuser , password: testuser.

If you migrated to your site, use your own access credentials.

Follow this list to check results:

  1. Content pages
  2. Menus
  3. Images
  4. Categories
  5. Users
  6. Video tutorial

Content pages

Content pages in WordPress

Menus in WordPress

Images

Images  in WordPress

Categories

Categories  in WordPress

Users

Users  in WordPress

When everything is checked, complete your migration and transfer all the data.

Video tutorial

How can I check Demo Migration Results in Drupal?

After you Demo Migration is done go to the back-end of the site to check results.

Go to http://your_drupal_site_url/admin

In case you migrated data to CMS2CMS preview site use login: testuser , password: testuser to enter admin panel.

If you moved data to your own website, use your access credentials.

Use this list to check results:

Content pages

Content pages in Drupal

Menus in Drupal

Categories

Categories in Drupal

Users

Users in Drupal

After the whole content was checked, complete the migration.

Video tutorial

How can I check Demo Migration Results in Joomla?

When Demo Migration is finished, you need to check the results.

Go to http://your_joomla_site_url/administrator

Use login: testuser , password: testuser to enter admin panel.

If you moved data to your own website, use your access credentials.

Use this list to check results:

  1. Content pages
  2. Menus
  3. Images
  4. Categories
  5. Users
  6. Video tutorial

Content pages

Content pages in Joomla

Menus in Joomla

Images

Images in Joomla

Categories

Categories in Joomla

Users

Users in Joomla

 After all complete your migration.

Video tutorial

How can I check Demo Migration results?

Demo Migration allows to move a limited number of entities (pages, posts, comments, etc.)

However, it provides an opportunity to check how CMS2CMS service works.

You have to enter the back-end of the website to check Demo Migration results. For CMS2CMS preview site use login: testuser , password: testuser.

In case data was transferred to your own site, use your access credentials.

Follow the list to ensure that all the data migrated properly:

  1. Content pages
  2. Menus
  3. Images
  4. Categories
  5. Users

Here are tutorials for Joomla, Drupal and WordPress.

Afterwards, complete your migration and transfer the all the data.

Can I have my posts assigned to categories?

During the migration from the Source Site to the Target one, CMS2CMS imports posts with categories and the relations between them. In case you have the categories created at your Target website, it’s impossible to transfer posts into them and make relations. In this case use one of our Support Service Packages.

Do your Service Packages support multilanguage migration?

Multilanguage migration is supported in Service Package from Drupal, Joomla (JoomFish module) to WordPress (WPML or qTranslate modules).

What kinds of redirect are available within your service?

There are 2 variants available to you.

  1. The first one redirects you from the Source page to the corresponding page of the Target website. In this case, after the migration is completed and the 301 Redirect is set up – the Source website will become unavailable for visitors (because the Redirect will lead you to the new website).

www.sourcesite.com/current-post-url => www.targetsite.com/new-post-url

  1. Should you choose the second one – your Source website URLs will be active on your Target site, but will be redirected to the matching page of the Target website. This kind of redirect is more suitable for those who relocates the Target site to the Source Domain once the migration is completed. It works only within your Target site.

www.targetsite.com/current-post-url => www.targetsite.com/new-post-url

Note:

  • You have to set up the 301 Redirect in the Migration Wizard. Besides, it should be set one more time as soon as the conversion is completed.
  • The 301 Redirect option isn’t available for forums, but only for those CMS solutions that have this feature included in the list of supported migration items.

Can I make any changes within my website when the migration process is on?

It is not recommended to make any changes until the migration process is fully completed. In case you change something on your Source site during the migration – the data will not be imported to the Target website. Should you make changes on the Target website – they will be erased.

Is it possible to map content in migration? How?

Content mapping can only be performed in Drupal to WordPress migration. While Drupal makes it possible to create a lot of different content types, and in WordPress only 2 are available by default (posts, pages) – therefore, the content mapping allows users to choose the way they want to map the content.

Just check the boxes in the migration wizard to indicate which content type should be migrated to.

content mapping

 

Can I enable additional options for the insured migration?

Migration Insurance doesn’t provide a possibility to enable Additional Options, except those included to the initial migration. In case you wish to add new or disable some additional options, please, contact our Support Team.

Note: If you wish to add an additional option, its price is going to be charged.

In case you wish to modify the insured migration significantly and change advanced settings that require CMS2CMS tech team’s extra time, consider one of our Service Packages.

How can I restart my insured migration?

If some unpredictable situation makes you restart your migration, follow the steps given below:

  1. Log in to your CMS2CMS account.
  2. Go to My Migrations List and choose the transfer that needs to be restarted.
  3. Press Restart Migration button.

how_to_restart_insured_migration

Please Note: To restart the insured migration, Data Clearance should be performed (it is provided for free). Because the process is irreversible, it is strongly recommended to make a backup.

If there are still some questions, please, do not hesitate to contact our Support Team for help.

Does Migration Insurance cover the cost of additional options?

Migration Insurance covers the cost of those additional options that were included to the initial migration. If you would like to add an extra option, or modify the migration significantly, contact our Support Team or consider one of our Service Packages.

How does Migration Insurance work?

Migration Insurance is a service that has been specifically created to prevent users from incurring lots of money and give them an opportunity to restart the migration process once something went wrong.

You may insure your migration in the Migration Wizard right after the Demo is completed. Make sure to choose an appropriate Insurance plan from the proposed list – different insurance periods and number of possible migrations will help to choose an option to meet your specific needs.

If an insured migration needs to be restarted, it can be done right from the user’s account page. The transfer is completely the same as initial migration, including additional options selected before.

insurance (1)

In case you wish to add some extra options that weren’t added during the first data migration, please, contact the Support Team.

Free additional option called “Clear current data before migration” is included to every repeated migration to minimize the risk of data mixing or duplicating.

Please note! The additional option “Clear current data before migration” is irreversible, so take your time to make a backup before restarting migration.

Why it is recommended to clear current data in order to restart migration?

Frequently, the migration should be restarted because something is wrong with the data on a Target CMS. It can often be damaged by the 3rd party extensions, inappropriate CMS installation, etc. That’s why launching a new migration filled with corrupted or modified data is not recommended to avoid the risk of data mixing/duplicating. Therefore, it is strongly advised to clear current data from the Target CMS before migration. When all the corrupted/modified data is deleted – the Source data are moved to the clear Target CMS, preserving relationships between entities.

Please note! Clearing data from a Target CMS is irreversible option, so make sure to backup your website data before restarting the migration.

What should I do in case of bridge permission error?

If you face a bridge permission error, make sure the permission values 755 are set for “cms2cms” folder, and 644 for bridge files. Thus, connect to the site via ftp/sftp (e.g. FileZilla) and change the file attributes. To be specific, login your FileZilla and locate the file that needs to be modified. Right click on the file, find File Permissions and make sure that the Numeric Value field contains 755 or 644 with the necessary boxes checked automatedly. When ready, press OK.

How to increase memory limit?

When you see an error like “Increase Memory Limit” in your browser, it means PHP has hit its memory limit. It occurs mostly due to the insufficient memory allocated for PHP script. To cope with the deal, contact your hosting provider to increase values for the following parameters: “memory_limit” and “post_max_size” in PHP configuration.

What version of PHP I need to perform migration?

You need to use PHP v.5 or later to perform data migration. If you have an earlier version, purchase one of our Support Service Packages and our Tech Team will perform migration for you.

How to count the amount of entities in WordPress?

  • If you need to count comments in WordPress, you should:
  1. login with your admin account,
  2. go to Dashboard and find the required information there.

wordpress_entities

  • To count the number of users in WordPress:
  1. login with your admin account,
  2. go Dashboard => Users, find All.

wordpress_entities

How to count the amount of entities in Drupal?

  • To count the amount of content in your Drupal website:
  1. login with your admin account,
  2. go to Admin Menu => Content,
  3. count the number of posts multiplied by the number of pages.

drupal_entities

  • To count the amount of users in your Drupal website:
  1. login with your admin account,
  2. go to Admin Menu => People,
  3. count the number of users multiplied by the number of pages.

drupal_entities

  • To count the amount of comments in your Drupal website:
  1. login with your admin account,
  2. go to Admin Menu => Modules=> Comments=> Configure,
  3. count the amount of comments multiplied by the number of pages.

drupal_entities

How to count the amount of entities in Joomla website?

  • To count the amount of content in your Joomla website:
  1. login with your admin account,
  2. go to Admin Menu => Content => Article Manager,
  3. count the number of posts multiplied by the number of pages.

joomla_entities

  • To count the amount of users in your Joomla website:
  1. login with your admin account,
  2. go to Admin Menu => User => User Manager,
  3. count the number of users multiplied by the number of pages.

joomla_entities

How to add CMS2CMS IPs to the white list?

Follow the simple steps below to add CMS2CMS IPs to the white list in order to prevent accidental blocking.

Instructions for WHM (Web Host Manager):

1. Login to WHM.

how-to-whitelist-1

2. Go to the bottom of the left menu to the Plugins

how-to-whitelist-2

3. Click on the ConfigServer Security&Firewall option.

4. Type the desired IP into Allow (Green Box) across the “Quick Allow” button. Press the “Quick Allow” button.

how-to-whitelist-3

Instructions for cPanel:

1. Login to cPanel and choose the option Remote MySQL.

remote-mysql

2. Fill in the Host field with the desired IP address.

add-host

3. Click on the “Add host” button.

Instructions for Plesk:

  1. Login to Plesk.
  2. Click on the Websites & Domains tab at the top.
  3. Click on SQL Whitelist Beta icon.
  4. Click on Add IP button and select the service and type IP.
  5. Click OK.

The list of IPs you need to add:

  • 5.58.76.130
  • 204.62.12.42
  • 204.62.12.24
  • 88.214.254.75
  • 93.77.238.130
  • Port 80

What is the migration time estimation?

The migration time depends on each particular migration case. The time of your data migration generally depends on:

  • your hosting peculiarities;
  • the quantity of migration items;
  • type of data;
  • type of Source and Target CMS.

The average estimated migration is 15 minutes.

Please, be sure that we do everything possible to provide you with the highest speed of migration performance.

Do you migrate avatars across forum boards?

Avatars can be migrated only within the CMS2CMS Service Packages.

What types of databases does CMS2CMS work with?

Currently, we support the migration only from MySQL database type.

Can I migrate new entities that have appeared on my Source CMS after Full Migration was completed?

Yes, absolutely! In case some new entities are coming to your Source CMS after your Full Migration has been successfully accomplished – you may request Recent Data Migration Service – and therefore, migrate all those entities to the Target CMS.

What is the usual speed that I can expect when migrating with CMS2CMS?

CMS2CMS places no limits on the speed of the migration. Basically, it depends mostly on the amount of pictures to be converted and the quality of the hosting. To be more specific – Demo Migration lasts approximately 10-15 min, while for Full Migration get ready to spend from 15 min to a couple of hours.

Is it possible to migrate only my Kunena forum without Joomla website?

No, within the CMS2CMS service selective migration is not available. However, you may request one of our Support Packages to get the job done.

Can I migrate only my bbPress forum without WordPress site?

No. Selective migration requires extra efforts and therefore is available only within the CMS2CMS Service Packages.

Once the migration is completed successfully, can I remove the Bridge File? How?

Yes, absolutely. There are 2 ways to remove the Bridge File:

  1. Delete the CMS2CMS folder from the root directory of your website. 
  2. Delete the Plugin that you’ve previously installed.

Is it possible to perform payments in other currencies except USD?

You are free to choose the required currency in a drop-down list at CMS2CMS Paypro Global page.

choose-the-currency

The Connection Bridge has been successfully installed, but there’s still an error…

In case you’ve successfully installed the Connection Bridge, but still face the Connection Bridge Not Found error – take your time to check the htaccess file that may restrict access to certain folders and lead to the error. Therefore, during the migration process make sure to rename the .htaccess to htaccess and once the migration is completed – rename it to the initial one.

Alternatively, you can create the .htaccess in the cms2cms bridge folder:

1. Open the cms2cms folder.
2. Click to create the file.
3. Add to the file the following code:
<Files *.php>
Order Allow,Deny
Allow from all
</Files>

4. Save the file as .htaccess and try to proceed with your migration again.

Will the Redirects work if I relocate my Target website to my Source? If not – what should I do?

They will work if you relocate all your Target database to the Source one. To be specific, after you have uploaded “cms2cms-redirect” folder (the one you extracted from the zip file) to your Target website root directory, open your wp-config.php file and change the Target Domain Name to the Source Domain.

How can I keep the same domain name once the migration is completed?

There are 3 scenarios of post-migration domain names switching:

1. You’ve got the same hosting provider on both of your websites, identical domain names, but different target website subdirectory:

Reach your FTP

Reach-FTP

 

Give some other name to you source site folder (source.com -> abcd.com)

name-source-site

 

Create a new folder with the same name as the source folder used to be named (source.com)

source-folder-name

 

Move data from the target website folder (abcd.com/target-website) to the priviously created one (source.com).

2. You’ve got the same hosting provider but different domain names.

  1. Log in to your FTP
  2. Rename your source site and entitle the target site folder with it.

same_hostings_different_domains

3. You’ve got different source and target websites providers and different domain names.

  1. Change the target domain name to the source one.
  2. Enter your source site domain settings.
  3. Go to DNS management and provide the newly created name servers from target’s hosting provider.

Note:

Your target website will be offline while migrating and for the next 24-72 hours.

Once finished, take your time to change the Name Servers of a domain name:

  • Sign in to the admin account of your hosting provider.
  • Go to Domains menu (the menu names may vary due to the domain hosting company you’re currently in).

domains_menu

Choose the corresponding domain.

choose_corresponding_domain

Once, the domain management menu appears – select Set NameServers, under the NameServers name.

set_nameservers

Provide the new name servers into the matching fields.

provide_name_servers

When you buy a hosting, there’s an assigned letter with access to FTP, MySQL and NS – just type it. Alternatively, request the hosting provider support for a help or read through the hostings FAQ for the information required.

Save the transformations.

Why some of my forum counters are incorrectly displayed at my new vBulletin forum?

Once the migration to vBulletin is completed, and some of the forum counters are incorrectly displayed – take your time to reindex them. Visit Admin => Maintenance => General Update Tools and choose the issue that needs to be rebuilt/updated/fixed.

vbulletin_counters_reindex

Why my WordPress website content is missing after the migration?

In case your WordPress website comes loaded with WPML plugin, this can be one of the reasons of the problem. If you created content while WPML was inactive, this content may not have language information and will not display for any language (both in the front-end and back-end).

To resolve the missing content in your site, add language information to the content that doesn’t have languages. Go to WPML -> Support -> Troubleshooting, look for the “Clean up” section and click on Set language information. WPML will put all content without any language in the site’s default language.

Can I map my Joomla content when migrating to WordPress?

Our service automatically detects that Joomla articles attached to menu items are migrated to pages, and all the others – to posts. Therefore, there’s no possibility to map the content during the migration from Joomla to WordPress, Joomla or Drupal.

Is it possible to map content from HTML to WordPress?

Yes, absolutely. When migrating from HTML to WordPress you may specify where you wish your content be relocated to – posts or pages. Besides, there’s a possibility to choose a folder with all blog posts in HTML website and identify them to be migrated to WordPress posts.

mapping_content_type

How can I migrate data to my WordPress.com site?

Currently, the migration directly to WordPress.com is not supported. As the workaround solution, you can perform a full migration to our test site and use the XML export file to import migrated data to WordPress.com admin panel.

To be specific, when you have your Full migration completed – please, contact our Support Team to get the XML export file and attachments. Once ready, import the results of your Demo migration through the admin panel right into the WordPress.com following the instructions provided below:

 

Upload the XML file to your computer.  In your new WordPress.com site, go to Tools -> Import and select WordPress from the list that appears.

 

upload_xml_file

After you’ve uploaded the file to WordPress.com admin panel, choose the option to Download & import file attachments to move your media files.

 

download_&_import_file_attachments

Is it possible to migrate attachments from HTML website?

In case the attachments (PDF, DOCX, DOC, PPTX, XLSX, etc.) are on the same domain as the website itself – yes, it’s possible to migrate them within the CMS2CMS service.

What should I do when in the mapping step of the migration wizard my website is unreachable?

In this case you should make sure whether:

  1. your website is online and available,
  2. you’ve pointed the right URL-address of your website.

If everything is right but the website remains unreachable – just click Start Free Demo, and Proceed in the popup window.

cms2cms_website_is_unreachable

How can I migrate my blog from the HTML website?

To migrate the blog from your HTML website – just indicate in the migration wizard where the blog is located (e.g. yourdomain.com/blog/).

cms2cms_migrate_html_blog

How can I migrate only my Kunena forum data?

In case only the Kunena forum data are to be migrated – just choose the migration from Joomla in the wizard and in the Additional Options step select “Migrate only forum data”.

Do I have to pay VAT?

According to international rules, every CMS2CMS account refill is accompanied with tax collection. To be specific, PayPro is the company that handles taxes from CMS2CMS migrations.  PayPro collects VAT from all EU consumers who do not have a valid VAT ID for electronically delivered products. The collected VAT is paid directly to the relevant national authorities. Get acquainted with VAT rates for different countries here. For Canada the GST and HST is collected and sent to the Canadian Gov.

I don’t want to be VAT charged.

I don’t want to be VAT charged.

If you are a business with a valid VAT ID – you don’t have to pay VAT. Just enter your VAT ID in the appropriate field of the PayPro payment page. In case you have already performed the payment, just send a letter to support@payproglobal.com with your order ID and VAT ID to be refunded the tax amount.

vat-payment

How to make use of the discount coupon?

When you’ve got the discount coupon, you may initiate the automated migration. Once the Demo conversion is completed, you’ll be asked to provide your coupon code to get the discount – just use ‘I have a coupon‘ option for that.

make-use-of-discount-coupon

I’ve just made the payment, but don’t see the credits on my account.

Some payments should go through the additional verification before crediting the account. The average order processing time is 10-20 min, but sometimes it can last from several hours to even 24 hours. If there are any problems – you can get in touch with PayPro through these links:

 

Can I migrate having SFTP/ SSH, but not FTP?

Yes, with CMS2CMS online service it is possible to migrate with SFTP/ SSH. Read here about SFTP, and here you may find the SSH road,

How to migrate with SFTP in FileZilla?

Firstly, the Filezilla SFTP Program should be launched. Once done, click on the computer icon that can be found on the top right hand area.

launch-sftp-filezilla-program

When ready, the site manager should become visible.

visible-site-manager

In the Host section of the site manager type in the host address of the server that needs to be connected to.

type-server-host-address

Once all the necessary information is provided, click on the Connect button to connect to the sftp server. Once FileZilla connects to the server you will be presented with the Unknown host key dialog box.

Put a check in Always trust this host, add this key to cache and then click on the ok button.

connect-to-the-sftp-server

That’s it! You are now connected to sftp server. To transfer files you can simply drag and drop files from the Remote Site Window located on the right to the Local Site Window located on the left and vice versa; you may also right click a file and choose upload or download.

connection-with-filezilla

To disconnect from a site click on the computer icon that has an x going through it.

disconnection-with-filezilla

How to migrate with SSH?

If migration with SSH is required – you may make use of scp.
scp stands for secure cp (copy), that means that the files can be copied across ssh connection that will be encrypted, and therefore secured.
Here’s the way that you can copy files from or to a remote server. Besides, it allows to even copy files across two remote servers).

 scp [[user@]from-host:]source-file [[user@]to-host:][destination-file]

I’ve followed all the instructions but my MediaWiki migration failed.

In case your MediaWiki website data hasn’t been relocated to another platform, one of the possible reasons is that there are no access rights in the Configuration file (LocalSettings.php). Please, go to the Configuration file and add the following:

$wgEnableAPI = true;
$wgGroupPermissions['*']['writeapi'] = true;

Once finished, you can continue migration setup or initiate new migration.

What do I need to switch to another CMS with CMS2CMS service?

All you need to perform your data import is:

  • Install your Target CMS.
  • Make sure Source and Target websites are available online.
  • FTP access to your Source website (your current site you want to migrate from).
  • FTP access to your Target website (new one you are migrating to).

How many entities (i.e. categories, posts, users etc.) can I migrate for free using CMS2CMS service?

You can migrate up to 10 topics with with all related posts and users in the Demo Migration.

Can I perform the migration on my local computer?

It is impossible to conduct migrations locally as CMS2CMS is a web-based tool and can get access to your website data only via Internet connection.

To perform your migration, it is absolutely necessary that your Source and Target websites are available online.

Do I need to install the CMS platform I want to migrate to?

Not necessarily, you can try Demo migration with CMS2CMS even if your Target CMS (the one you’d like to move to) isn’t yet installed. In this case a limited amount of your website data will be migrated to one of our test sites, and you’ll get admin access details to view the results on both front- and backend.

However, in order to complete your Full migration, you are going to need the Target CMS installed.

Can you migrate my website data to the new CMS for me?

Yes, our technical engineers can handle the Migration for you and make the necessary customizations (it comes for the extra fee). You only have to purchase a suitable Support Service Package.

Why should I use CMS2CMS to migrate to another content management system?

  • It’s the easiest way to import data to your new CMS: no software installation, no expensive extensions, no coding!
  • You save your time and efforts as the migrations are performed very quickly and the procedure is really simple.
  • You receive best quality support. CMS2CMS support managers and tech engineers will make sure your data moving works out fine and will be there for you to attend to any issues.

Will my source CMS be live during migration?

Migration process won’t affect your source CMS website in any way. It will be up during and after the migration process.

Do you migrate the users’ passwords?

User details can be migrated from source CMS to target CMS. However, CMS2CMS doesn’t migrate the passwords, because they are encrypted specifically.

Your users can use Password Recovery tool on your Target website to access their accounts. Take into account that the service preserves the existing user roles.

Do you support image migration?

Yes, images are migrated along with the textual content.

NOTE. Make sure the permission values of 777 or 755 (depending on your server configuration) are set for default image folders on your target website. 

By default, they are as follows: for Joomla – /images/ for WordPress – /wp-content/uploads/

Will the URL structure of the original site be maintained on the new site after migration?

The URL structure will change, because each CMS uses its own way to build URLs for pages .

You can use 301 permanent redirects to avoid 404 errors on your original URLs. CMS2CMS can handle this job for you by setting the 301 redirects automatedly. Learn more here.

 

What is internal links migration? Does it mean I’ll keep my old URLs?

Internal links are those connecting two elements inside your site (for example two articles/posts). This kind of links will be live after migration, which means all the connections within the website structure will be kept.

Your site URLs will change, but if your Target site supports SEO URLs, all of your internal links can be built  in accordance to the new URL-rewrite rules and be made SEO friendly. You have to check the appropriate option in the Migration Wizard.

What is the connection bridge and how to install it?

Connection bridge file is a special gateway used to gain access to the data from your Source and Target websites and allow data interaction between them.

To install the connection bridge, initiate your Migration setup. After you have specified your Source and Target websites, you’ll be asked to download and install Connection Bridge.

Follow these steps or watch the video tutorial with instructions on how to install connection bridge on your websites.

  1. The first step is to click “Download Bridge” button and save the file to your local computer. It will be saved as zip file containing cms2cms folder.
  2. Extract the cms2cms folder from the zip file.
  3. Now, connect to your Source and Target Websites via FTP with the help of any type of FTP client software, e.g. WinSCP, FileFTP, FileZilla, CuteFTP, etc.
  4. Within the FTP client, copy the cms2cms folder extracted from the Connection Bridge zip file and insert it into the root folder (top folder with the index.php file) of both your Source and Target CMS websites.
  5. Check whether the Connection Bridge file has been installed correctly. Simply enter http://[your site URL]/cms2cms/bridge.php within your browser address line. If you see ‘Bridge successfully installed' message – it means your bridge is working correctly.
  6. Now you can go back to your Migration Wizard and press ‘Verify Connection to your Sites” button.

What is the root folder of my website?

The root folder is where your website primary index.php file is located. It is also called the top folder.

Does the connection bridge make any changes to my website?

The connection bridge is used only to retrieve the information from your website.
It can not and in no way will bring in any alterations to your website configuration or data. We guarantee that this method of obtaining information is absolutely secure for your website.

Can I close my browser window after the migration process has started?

Yes, you can close your browser window any time after CMS migration has started. When you login to CMS2CMS again, you’ll be redirected to the information page on the migration status if it’s still in progress.

When migration is complete, you’ll be notified via email.

How many migrations can I run simultaneously using CMS2CMS?

Currently, you can run only 1 migration at a time.

What if the migration doesn’t work for me?

We strongly recommend to try the Demo Migration before making any payments. You will be able to check the migration performance for the limited number of items.

If the Migration does not work for you, please contact our Support Team. Our technical engineers will investigate the issue and provide you with relevant solutions.

The main reasons of migration interruption can be the following:

  • the connection to your website is interrupted or not available;
  • the issue occurred with your Source/Target Database;
  • you were trying to proceed with two or more migrations at the same time for the same websites;
  • Bridge.php file was deleted during the migration process.

Why the number of pages migrated is much smaller than the number of pages Google Webmaster Tools indicates for my website?

CMS2CMS counts only existing unique content pages of your website. Google Webmaster Tools shows the number of all indexed pages, which iclude pagination, login/sign up pages, 404 pages etc. Moreover, the same page with and without www. in the domain address is considered to be two different pages by GWT. This is the reason why the quantity of migrated pages and existing ones according to GWT is different.

You don’t need to worry as all of the content from your previous website has been migrated to the new one.

Can I pay with a credit card?

Yes, you can pay with all major credit cards. Just select a proper payment method at CMS2CMS PayPro Global page:

pay-pro-credit-card

Can I pay with PayPal?

Sure. Just select a proper payment method at CMS2CMS PayPro Global page:

paypal-payment-method

Can I try CMS2CMS service before making the payment?

Yes, we provide Demo Migration that you can use to try out CMS2CMS. All you need to do is create an account and follow the steps in Migration Wizard. You will be able to migrate up to 10 topics with all related posts and users absolutely for free and check out the results on the Target website.

If you would like to move more than 10 entities, you can choose the option that suits you best and run your Migration again.

How can I pay for the migration service?

There are 4 payment methods at your disposal at the CMS2CMS PayPro Global Page. Just select the one that you feel comfortable with:

payment_method

How much does the migration cost?

The prices for migration are flexible. The total migration cost depends on the quantity of content pages and entities for migration.

You can calculate the exact price of your migration previously using Migration Estimator.

Do you provide refunds for regular migrations?

Unfortunately,we don’t provide refunds for completed migrations. Thus, we strongly recommend to use the FREE Migration Preview to check the results before making the payment.

What is Estimated Price

It is the approximate price of migration that is calculated using a Migration Estimator. You provide the number of entities to be migrated in the corresponding field and get the estimated price value.

Estimated price may deviate from the final price in case the actual number of entities migrated is different from the number you provided when using Migration Estimator.

Do you provide refunds in case Support Service Package doesn’t work out?

Support Service Packages requests are non-refundable.

However, you shouldn’t worry about the migration failure. The process is performed by highly qualified team of technical engineers, which guarantees successful Migration results.

 

I’ve ordered a Support Service Package, what’s next?

After ordering Support Service Package you’ll receive the confirmation email from CMS2CMS Support Team.

If the access details have been entered correctly, we’ll set up a Demo Migration of 10 content pages for you within 1 to 3 business day(s). As soon as the Demo Migration is complete, you will receive an email so that you could check the results.

After that, if you’re satisfied with the Demo Migration, we’ll set up a Full Migration for you and validate its results to make sure everything has been transferred correctly.

Note. 1 Support Service Package includes 1 migration.

Do you have a reseller program?

Yes, we do. For more information, click here.

How can I make money with CMS2CMS?

You can join our Affiliate Program or become our Partner/Reseller.

I do freelance website design, development and customization, any way I can partner with you?

Yes, you can become CMS2CMS Partner and perform migrations using CMS2CMS for a reduced price. The more migrations you run – the bigger your discount (up to 30%). Check out your Partnership opportunity here.

I am a CMS platform developer, how can I partner with CMS2CMS?

You can register as CMS2CMS Official Partner and use it as a solution for your clients to migrate to your CMS. This is a great way to encourage users to switch to the platform you develop. Moreover, you receive a discount coupon code for migrations and thus can grow your revenue. Click here to learn more about our Partner Program.

What is the difference between Reseller and Affiliate?

Reseller uses CMS2CMS to migrate websites for clients and receives personal discount for migrations (up to 30%).

If you are a CMS platforms vendor, web design or development agency, a freelance web designer or developer, a Reseller program is the best option for you. You will be able to add migration to your list of provided services and offer complex solution to your clients (for example, website migration+design+customisation). Plus, the more migrations your perform from your account, the bigger is your discount.
Learn more about CMS2CMS Reseller Program.

Affiliate doesn’t perform migrations himself and only refers visitors to CMS2CMS website (for example, by placing a banner or a referral link on their website). An affiliate gets 20% commission out of each migration performed by his/her reference.

Becoming an affiliate would be most beneficial for bloggers or website owners whose sites get a lot of traffic. They can expose information about the automated migration on their websites and thus generate many leads. 
More information about CMS2CMS Affiliate Program
.

Connection Bridge Not Found

Here’s what you can do:

  • Make sure you have uploaded the cms2cms folder from the Bridge file to both your Source and Target websites.
  • Check whether the cms2cms folder is in the correct location on both of your websites. It should be located in root directory of your site (Root directory is the top folder with index.php file).
  • Check whether your Source and Target website URLs are provided correctly.

Also, you can watch the tutorial video on how to install connection bridge.

In case you have installed the Bridge successfully, but there’s still an error – please, check the htaccess rules.

Your website is unreachable

If your website cannot be reached, pay attention to the following points:

  • Make sure your site is available online at the moment.
  • It’s possible that your firewall blocks certain IP requests. Contact your system administrator or hosting provider support for details about this issue.

Your server respond with 401 Unauthorized

If you get this error, try the following solutions:

  1. Ensure that access to your site content is not blocked by HTTP Basic Authentication (http://en.wikipedia.org/wiki/Basic_access_authentication). HTTP Basic Authentication is a protection method which requests additional login and password to access webpage or other resource.
  2. Make sure that your website content is available on the Internet during the Migration process.

Your server responds with 403 Forbidden

This error means that access to certain files or folders is limited. Find below the possible solutions:

1. Your firewall may be causing this by blocking access to the server for our IP addresses. Please, contact your hosting provider and ask them to add the following IPs to the white-list:

  • 5.58.76.130
  • 204.62.12.42
  • 204.62.12.24
  • 88.214.254.75
  • 93.77.238.130
  • Port 80

This is done to enable data exchange between your websites. After the migration is complete, you’ll be able to remove our IPs from the white list.

2. Check the access permissions. For ‘cms2cms’ folder specify the file permissions 755. For files in the ‘cms2cms’ folder specify permissions 644.

3. Find out whether there are access restrictions for bridge file. Usually, restrictions are specified in .htaccess file. Contact your system administrator for details.

Your server responds with 413 Request Entity Too Large

It indicates that the request is too large for your server. These are possible solutions:

  • Increase limits in your web server configuration:
  • For Apache2 set add “LimitRequestBody 39452672;” in vhost configuration or .htaccess file
  • For Nginx set “client_max_body_size 32M” in nginx.conf
  • Increase values for the following parameters: ‘memory_limit’ and ‘post_max_size’ in PHP configuration.
  • If the module suhosin for PHP is installed on the server, increase the parameter ‘suhosin.post.max_value_length’.

Your server responds with 500 Server Error

Incorrect permissions for bridge folder are the most common reason of this internal server error.

  1. for ‘cms2cms’ folder, specify the file permissions 755.
  2. for ‘index.php’, ‘bridge.php’ and ‘key.php’ files in ‘cms2cms’ folder, specify the permissions 644.
  3. If it won’t help, contact your system administrator who can provide you with server logs access for further error detection. You can also request technical assistance from your hosting provider.

POST Method Not Allowed

This is a server error. Contact your system administrator or your hosting provider support to have POST method allowed for your server.

Failed to connect to host/Operation timed out/Nothing was returned from the server/The connection to your server has timed out

Each of these errors indicates that your website cannot be reached online. Solutions are as follows:

  • Make sure your site is available online at the moment.
  • It’s possible that your firewall blocks certain IP requests. Contact your system administrator or hosting provider support for details about this issue.

Site is connected already by another account

Each CMS2CMS user has the unique key which can be found in the Bridge file. So, the Bridge of user A is different from the Bridge of user B. If you have downloaded a bridge using one account, but you try to migrate with this bridge under another account, you get this error.

To fix it, you should either download the bridge again under the account you are going to use for migration or login to the account you used previously to download the Bridge file.

Invalid response received

Please, use Support Chat button in your CMS2CMS dashboard to get live help or contact us.

What does it mean “The relations between entities will be preserved”?

It means, that the connections and structure of your Source website content will not change on your Target website after the Migration. For example, your posts will belong to the same categories and will contain the same images and tags as on the Source website.

What is “Enable SEO-friendly URLs” option?

If you choose this option, after the Migration all internal links (those connecting elements inside the site) on your new website will be built according to the SEO URLs structure you configured on your Target website (the one you’re migrating to).

In case you didn’t make changes to SEO URLs settings on the Target site, the URLs will be formed according to the following structure: yourdomain.com/category title/page title.

If you want to change your SEO URLs structure on the Target website, it is strongly recommended that you do it before the Migration. If you make changes after the Migration, the internal links on your Target website will not work.

Note. It is necessary to enable SEO URLs and update your .htaccess file on your Target website after migration for SEO URLs to work correctly. Learn how to do it for WordPress, Joomla, TYPO3.

An error occurred when trying to connect to your site

Please, take the following steps to fix the issue:

      • make sure you indicated the correct website URL in the Migration Wizard
      • check whether your website is available online at the moment
      • your firewall may be causing this by blocking access to the server for our IP addresses. Please, contact your hosting provider and ask them to add the following IPs to the white-list:
        • 5.58.76.130
        • 204.62.12.42
        • 204.62.12.24
        • 88.214.254.75
        • 93.77.238.130
        • Port 80

        This is done to enable data exchange between your websites. After the migration is complete, you’ll be able to remove our IPs from the white list.

        If you keep getting this error, please use Support Chat button in your CMS2CMS dashboard to get live help or contact us.

An unknown error occurred

Please, use Support Chat button in your CMS2CMS dashboard to get live help or contact us.

What is “Clear current data from Target website” option?

This option allows to delete all of the data (posts, pages, images, categories, comments etc) from your Target website (the one you are migrating to) before the Migration. This might be helpful to clear the test data.

NoteThis action cannot be recovered. We strongly recommend to backup your database before clearing your Target website data.

Is it secure to provide CMS2CMS with access details for my website or server?

CMS2CMS support technicians may require access to a website, web server and database in order to investigate issues or fix the reported problems.

We completely realize that this kind of access information is highly confidential, and is best kept private. With this in mind, we ask for access credentials to your website only when it is absolutely indispensable.

We have taken every precaution to ensure that our systems which deal with access information are highly secure and reliable. Still, there are additional precautions that we recommend our clients to take before providing us with access details.

In all cases when access to a website is requested, we will make it clear to you exactly what kind of access is needed, and for what reason.

Brief summary

  1. When providing a technician with your website access credentials, it is best to change the password of admin account being provided temporarily while the issue is being resolved by us.
  2. Once your issue has been fixed, you should change the passwords of all provided accounts as soon as possible.
  3. In all cases where access to your website is needed, the technician will explain to you what kind of access is necessary.

Access to your website

Depending on the task which needs to be performed, a CMS2CMS technician may require access to your website. We strongly recommend you to change the password of Admin/FTP accounts being provided with a random password for CMS2CMS support duration period of investigation, with only the essential permissions to your website.

  • Change the existing password of user/staff account with a random and complex password.
  • Right after your issue has been fixed, change the passwords to all provided accounts.

Access to a website administrator account

More often than not, we will require access to an administrator account on your website. Follow the steps outlined in the Access to your website section of this article.

Access to an FTP or SSH account

In order to investigate the problems, CMS2CMS support may require access to the files of your website. Follow the steps outlined in the Access to your website section of this article.

Make sure that this account is a user-level account that has access to the directory where your CMS software is installed, unless our technician specifically requests an unrestricted access account (see below).

‘Root’ (unrestricted access) to your server

If a technician asks for ‘root access’ to your server (a root account with unrestricted permissions), please do not be alarmed. Only in the rarest of cases will we ask for this type of access – i.e. when our ability to diagnose and resolve your issue absolutely requires it (such as generating or monitoring server logs, or making server configuration changes).

When providing us with root/unrestricted access to your server, it is imperative that you follow the temporary account creation steps outlined in the Access to your website section of this article.

Firewalls and IP based authentication

If your systems use or are protected by IP address authentication (e.g. if you have a firewall), please let us know about this and we will provide you with the list of our office IP addresses to allow through.

I used ‘Make URLs SEO-friendly’ option, but now my WordPress URLs return 404 error

This issue may be connected with SEO URLs settings on your WordPress website.

  1. Check whether your SEO permalinks are enabled under Settings-Permalinks. If they aren’t, choose the preferred URL structure and Save.
  2. Connect to your website via FTP and check for the .htaccess file in your WordPress root folder. If this file is missing, SEO permalinks won’t work.

To fix this issue. you can create an .htaccess file by yourself. Follow these steps:

  1. Create a file on your local computer (in NotePad or SimpleText), call it ‘1.htaccess’.
  2. Upload this file to the root folder of your WordPress via FTP.
  3. Rename ‘1.htaccess’ to ‘.htaccess’.
  4. Set the permissions for .htaccess file to 660 or 664
  5. Insert the following lines of code in your .htaccess: (works for 3.x WordPress versions)
# BEGIN WordPress

 RewriteEngine On
 RewriteBase /
 RewriteRule ^index\.php$ - [L]
 RewriteCond %{REQUEST_FILENAME} !-f
 RewriteCond %{REQUEST_FILENAME} !-d
 RewriteRule . /index.php [L]

 # END WordPress

Can I upgrade my Joomla to a new version using your service?

Yes, absolutely! We provide Joomla to Joomla migrations. The supported versions are 1.5.x- 3.x

It’s possible to move your content pages, articles, categories/sections, images, comments, tags and internal links to your new Joomla installation fast and straightforward.

Get more details here: https://www.cms2cms.com/supported-cms/joomla

General Service Questions

What types of data can I migrate with CMS2CMS?

At the moment, CMS2CMS can migrate the following entities:

  • textual content
  • categories
  • users
  • post images
  • post comments
  • tags
  • attachments

Follow CMS2CMS updates to be notified about the new import options.

I don’t have a new website live yet. Can I try data migration with CMS2CMS?

Yes, absolutely! Even if you don’t have your Target CMS (the one you’d like to migrate to) installed and live, you can still try how easy it is to migrate your data with CMS2CMS

Here’s how it works:

  1. We migrate a part of your current website content to the test CMS you point out as a free Demo Migration for you to check out the service in action.
  2. You get Administrator access credentials to this test website and can check out how it looks in the front- and back-end. (This site is closed for Google and other search engines, so you don’t have to worry about any harm to your existing website.)
  3. The data from the test site is deleted within 7 days after the migration, unless you request it to be removed right away.

Migration with CMS2CMS Preview

Where is my configuration file located?

Here’s where configuration files are located in different CMS platforms:

WordPress (/wp-config.php)
Joomla (/configuration.php)
Drupal (/sites/default/settings.php)
TYPO3 (/typo3conf/LocalConfiguration.php)

How is the price for forum migration calculated?

It depends on the number of posts / users / threads the forum has got. To calculate the cost of migrating your forum content, use Migration Estimator.

Is it possible to install the Connection Bridge without FTP?

Yes, it is possible. You may set up the connection bridge automatedly. Just provide the access credentials to your Source and Target websites in the provided fields in the migration wizard and then, the connection bridge will be installed automatedly.

Notice. The automated Connection Bridge setup works with the following migration pairs:

Can I migrate my article IDs?

CMS2CMS doesn’t support article IDs migration. After the data transfer is done, IDs of your articles would be given accordingly to the structure of your target website.

However, if you need to preserve article IDs, you can choose one of our Support Service Packages.

In what cases I don’t have to install the connection bridge?

You don’t have to install the connection bridge, in case you are moving your website content from Blogger.com, Tumblr or WiX. You just have to provide the login and password to your site.

Can I migrate my flash based website using CMS2CMS?

No, you cannot. CMS2CMS doesn’t support the migration of flash sites. To get more information on the migration possibilities, visit Supported CMS and Forum page.

I migrated my content using CMS2CMS test site. What should I do next?

You have two alternatives after migration using CMS2CMS test site:

1. Contact our support and ask to remigrate data to your own site.

2. Contact our support and request migration Dump file to deploy it in your site by yourself.

Both procedures are free.

How can I calculate the number of pages before the migration?

You can calculate the number of pages on your site in different ways according to the type of the CMS you are using:

For API CMSs:

Tumblr

1. Specify your site address.
2. Enter login and password of your site.

Blogger

1. Specify your site address.
2. Grant CMS2CMS access to your site.

WiX

1. Specify your site address.
2. Verify connection.

If you want to migrate from HTML or WIX site to your own Target site, you need to provide all the necessary information and install Bridge file to your Target site. If you use CMS2CMS test site for migration, than you don’t have to install Connection Bridge to it.

Before the start of your migration, you will see the number of pages on your HTML site and the price of the data transfer.

In other cases to see the quantity of pages on the site your need to follow Migration Wizard and set up  Connection Bridge.

If you have any difficulties feel free to contact our Support Team.

Does CMS2CMS support multisite and multilanguage migration?

Currently, multilanguage migration is only available in Service Packages. However, CMS2CMS Team is working to provide automated multisite migration in the nearest future.

What is “Quick Wizard”?

Quick Wizard allows you to get the picture on how your website will look like on the new CMS. The major benefit of this migration option is a minute procedure – the website conversion will take approximately 5 minutes.

  • You have to provide your current website URL
  • Choose your desired CMS. Currently the Quick Wizard works with WordPress, Drupal, TYPO3, and Joomla.
  • In the split moments you’ll be able to check the preview of your future site.

 

In order to move all your website content, you are welcome to proceed with the full migration.

 

How to restore the Dump file?

There are two ways of Dump Restoring ahead of view:
1. using phpMyAdmin
2. using MySQL commands

phpMyAdmin is a program that allows to manipulate databases remotely through a web interface.
You can find the final version here. If you follow the steps below, you should restore
the database dump effortlessly:

1. To initiate the dump restoring – login to phpMyAdmin.

phpmyadmin

2. When clicked Databases – select the one you will be importing your data into.

phpmyadmin

3. When finished, you will see either a list of tables already inside that database
or a screen that says no tables exist. That depends on your setup.

phpmyadmin

4. Click the Import tab at the top of your screen. To proceed with the restoring
– press Browse button next to the text file box.

phpmyadmin

5. Locate the backup file stored on your computer. Make sure SQL is selected
in the Format drop-down menu.

phpmyadmin

6. Finish the process by activating “Go” button.

phpmyadmin

To restore the database dump using MySQL – the following steps will take you

through the process accurately and precisely:

  1. Unzip your file
  2. Put the backed-up SQL back into MySQL
  3. Enter your mySQL password: (enter password)

What should I do to migrate my menu to the new CMS?

CMS2CMS allows you to migrate your current CMS platform menu to the new one in a fully automated way.

This feature is available for your website migration from:

  • Joomla 1.5.x-3.x
  • WordPress 3.x
  • Drupal 6.x – 7.x

And migration to the following CMSs:

  • Joomla 1.5.x-3.x
  • WordPress 3.x
  • Drupal 6.x – 7.x

After the migration, set up your new CMS menu. For various CMSs, this process differs:

  • WordPress

Go to WP admin panel -> Appearance -> Menu

MIGRATE MENU WORDRESS

After you press ”Edit menus” button proceed the following actions:

– Choose the menu from a list -> Press “Select” -> Go to Menu Setting -> Flag “Top primary menu” -> Press “Save menu” button.

kWGQJBT

  • Joomla

Joomla Administration -> Menus

Then, go to “Menu Manager” -> Press “Add a module for this menu type” -> Fill in the title name -> after you press “select position”, choose the location of your current template.

MIGRATE MENU JOOMLA

  • Drupal 7

Drupal dashboard -> Structure -> Menus

MIGRATE MENU drupal

If you want to try the migration using CMS2CMS WordPress test site (preview), the menu is set up automatedly and the procedure looks like the following:

  • If you migrate from Joomla to CMS2CMS WordPress test site, your Joomla Home menu is migrated to the test site.

  • When you migrate from the other CMS platforms to the test site, the last menu you have created, will be converted as the main menu on your WordPress site.

Сan I migrate a site hosted on the same domain as the target site?

There are two ways to deal with the above issue:

1. You can migrate to the subfolder under the same domain. To reflect that – the source site (you want to migrate from) is http://www.example.com and the target site (you want to migrate to) – http://www.example.com/new_site.

2. If you’re considering your current site http://www.example.com moving on the same domain – you can do it in two phases:

a) migrate your content to our testsite (more info) and request the Dump file after migration;

b) once finished, install a new platform on your http://www.example.com domain and restore your data from the Dump file.

 

How can I check Demo Migration results?

Demo Migration allows to move a limited number of entities (pages, posts, comments, etc.)

However, it provides an opportunity to check how CMS2CMS service works.

You have to enter the back-end of the website to check Demo Migration results. For CMS2CMS preview site use login: testuser , password: testuser.

In case data was transferred to your own site, use your access credentials.

Follow the list to ensure that all the data migrated properly:

  1. Content pages
  2. Menus
  3. Images
  4. Categories
  5. Users

Here are tutorials for Joomla, Drupal and WordPress.

Afterwards, complete your migration and transfer the all the data.

Can I have my posts assigned to categories?

During the migration from the Source Site to the Target one, CMS2CMS imports posts with categories and the relations between them. In case you have the categories created at your Target website, it’s impossible to transfer posts into them and make relations. In this case use one of our Support Service Packages.

Can I make any changes within my website when the migration process is on?

It is not recommended to make any changes until the migration process is fully completed. In case you change something on your Source site during the migration – the data will not be imported to the Target website. Should you make changes on the Target website – they will be erased.

Is it possible to map content in migration? How?

Content mapping can only be performed in Drupal to WordPress migration. While Drupal makes it possible to create a lot of different content types, and in WordPress only 2 are available by default (posts, pages) – therefore, the content mapping allows users to choose the way they want to map the content.

Just check the boxes in the migration wizard to indicate which content type should be migrated to.

content mapping

 

What version of PHP I need to perform migration?

You need to use PHP v.5 or later to perform data migration. If you have an earlier version, purchase one of our Support Service Packages and our Tech Team will perform migration for you.

How to count the amount of entities in WordPress?

  • If you need to count comments in WordPress, you should:
  1. login with your admin account,
  2. go to Dashboard and find the required information there.

wordpress_entities

  • To count the number of users in WordPress:
  1. login with your admin account,
  2. go Dashboard => Users, find All.

wordpress_entities

How to count the amount of entities in Drupal?

  • To count the amount of content in your Drupal website:
  1. login with your admin account,
  2. go to Admin Menu => Content,
  3. count the number of posts multiplied by the number of pages.

drupal_entities

  • To count the amount of users in your Drupal website:
  1. login with your admin account,
  2. go to Admin Menu => People,
  3. count the number of users multiplied by the number of pages.

drupal_entities

  • To count the amount of comments in your Drupal website:
  1. login with your admin account,
  2. go to Admin Menu => Modules=> Comments=> Configure,
  3. count the amount of comments multiplied by the number of pages.

drupal_entities

How to count the amount of entities in Joomla website?

  • To count the amount of content in your Joomla website:
  1. login with your admin account,
  2. go to Admin Menu => Content => Article Manager,
  3. count the number of posts multiplied by the number of pages.

joomla_entities

  • To count the amount of users in your Joomla website:
  1. login with your admin account,
  2. go to Admin Menu => User => User Manager,
  3. count the number of users multiplied by the number of pages.

joomla_entities

How to add CMS2CMS IPs to the white list?

Follow the simple steps below to add CMS2CMS IPs to the white list in order to prevent accidental blocking.

Instructions for WHM (Web Host Manager):

1. Login to WHM.

how-to-whitelist-1

2. Go to the bottom of the left menu to the Plugins

how-to-whitelist-2

3. Click on the ConfigServer Security&Firewall option.

4. Type the desired IP into Allow (Green Box) across the “Quick Allow” button. Press the “Quick Allow” button.

how-to-whitelist-3

Instructions for cPanel:

1. Login to cPanel and choose the option Remote MySQL.

remote-mysql

2. Fill in the Host field with the desired IP address.

add-host

3. Click on the “Add host” button.

Instructions for Plesk:

  1. Login to Plesk.
  2. Click on the Websites & Domains tab at the top.
  3. Click on SQL Whitelist Beta icon.
  4. Click on Add IP button and select the service and type IP.
  5. Click OK.

The list of IPs you need to add:

  • 5.58.76.130
  • 204.62.12.42
  • 204.62.12.24
  • 88.214.254.75
  • 93.77.238.130
  • Port 80

What is the migration time estimation?

The migration time depends on each particular migration case. The time of your data migration generally depends on:

  • your hosting peculiarities;
  • the quantity of migration items;
  • type of data;
  • type of Source and Target CMS.

The average estimated migration is 15 minutes.

Please, be sure that we do everything possible to provide you with the highest speed of migration performance.

Do you migrate avatars across forum boards?

Avatars can be migrated only within the CMS2CMS Service Packages.

What types of databases does CMS2CMS work with?

Currently, we support the migration only from MySQL database type.

Can I migrate new entities that have appeared on my Source CMS after Full Migration was completed?

Yes, absolutely! In case some new entities are coming to your Source CMS after your Full Migration has been successfully accomplished – you may request Recent Data Migration Service – and therefore, migrate all those entities to the Target CMS.

What is the usual speed that I can expect when migrating with CMS2CMS?

CMS2CMS places no limits on the speed of the migration. Basically, it depends mostly on the amount of pictures to be converted and the quality of the hosting. To be more specific – Demo Migration lasts approximately 10-15 min, while for Full Migration get ready to spend from 15 min to a couple of hours.

Is it possible to migrate only my Kunena forum without Joomla website?

No, within the CMS2CMS service selective migration is not available. However, you may request one of our Support Packages to get the job done.

Can I migrate only my bbPress forum without WordPress site?

No. Selective migration requires extra efforts and therefore is available only within the CMS2CMS Service Packages.

Once the migration is completed successfully, can I remove the Bridge File? How?

Yes, absolutely. There are 2 ways to remove the Bridge File:

  1. Delete the CMS2CMS folder from the root directory of your website. 
  2. Delete the Plugin that you’ve previously installed.

Is it possible to perform payments in other currencies except USD?

You are free to choose the required currency in a drop-down list at CMS2CMS Paypro Global page.

choose-the-currency

The Connection Bridge has been successfully installed, but there’s still an error…

In case you’ve successfully installed the Connection Bridge, but still face the Connection Bridge Not Found error – take your time to check the htaccess file that may restrict access to certain folders and lead to the error. Therefore, during the migration process make sure to rename the .htaccess to htaccess and once the migration is completed – rename it to the initial one.

Alternatively, you can create the .htaccess in the cms2cms bridge folder:

1. Open the cms2cms folder.
2. Click to create the file.
3. Add to the file the following code:
<Files *.php>
Order Allow,Deny
Allow from all
</Files>

4. Save the file as .htaccess and try to proceed with your migration again.

Will the Redirects work if I relocate my Target website to my Source? If not – what should I do?

They will work if you relocate all your Target database to the Source one. To be specific, after you have uploaded “cms2cms-redirect” folder (the one you extracted from the zip file) to your Target website root directory, open your wp-config.php file and change the Target Domain Name to the Source Domain.

How can I keep the same domain name once the migration is completed?

There are 3 scenarios of post-migration domain names switching:

1. You’ve got the same hosting provider on both of your websites, identical domain names, but different target website subdirectory:

Reach your FTP

Reach-FTP

 

Give some other name to you source site folder (source.com -> abcd.com)

name-source-site

 

Create a new folder with the same name as the source folder used to be named (source.com)

source-folder-name

 

Move data from the target website folder (abcd.com/target-website) to the priviously created one (source.com).

2. You’ve got the same hosting provider but different domain names.

  1. Log in to your FTP
  2. Rename your source site and entitle the target site folder with it.

same_hostings_different_domains

3. You’ve got different source and target websites providers and different domain names.

  1. Change the target domain name to the source one.
  2. Enter your source site domain settings.
  3. Go to DNS management and provide the newly created name servers from target’s hosting provider.

Note:

Your target website will be offline while migrating and for the next 24-72 hours.

Once finished, take your time to change the Name Servers of a domain name:

  • Sign in to the admin account of your hosting provider.
  • Go to Domains menu (the menu names may vary due to the domain hosting company you’re currently in).

domains_menu

Choose the corresponding domain.

choose_corresponding_domain

Once, the domain management menu appears – select Set NameServers, under the NameServers name.

set_nameservers

Provide the new name servers into the matching fields.

provide_name_servers

When you buy a hosting, there’s an assigned letter with access to FTP, MySQL and NS – just type it. Alternatively, request the hosting provider support for a help or read through the hostings FAQ for the information required.

Save the transformations.

Why my WordPress website content is missing after the migration?

In case your WordPress website comes loaded with WPML plugin, this can be one of the reasons of the problem. If you created content while WPML was inactive, this content may not have language information and will not display for any language (both in the front-end and back-end).

To resolve the missing content in your site, add language information to the content that doesn’t have languages. Go to WPML -> Support -> Troubleshooting, look for the “Clean up” section and click on Set language information. WPML will put all content without any language in the site’s default language.

Is it possible to migrate attachments from HTML website?

In case the attachments (PDF, DOCX, DOC, PPTX, XLSX, etc.) are on the same domain as the website itself – yes, it’s possible to migrate them within the CMS2CMS service.

Can I migrate having SFTP/ SSH, but not FTP?

Yes, with CMS2CMS online service it is possible to migrate with SFTP/ SSH. Read here about SFTP, and here you may find the SSH road,

How to migrate with SFTP in FileZilla?

Firstly, the Filezilla SFTP Program should be launched. Once done, click on the computer icon that can be found on the top right hand area.

launch-sftp-filezilla-program

When ready, the site manager should become visible.

visible-site-manager

In the Host section of the site manager type in the host address of the server that needs to be connected to.

type-server-host-address

Once all the necessary information is provided, click on the Connect button to connect to the sftp server. Once FileZilla connects to the server you will be presented with the Unknown host key dialog box.

Put a check in Always trust this host, add this key to cache and then click on the ok button.

connect-to-the-sftp-server

That’s it! You are now connected to sftp server. To transfer files you can simply drag and drop files from the Remote Site Window located on the right to the Local Site Window located on the left and vice versa; you may also right click a file and choose upload or download.

connection-with-filezilla

To disconnect from a site click on the computer icon that has an x going through it.

disconnection-with-filezilla

How to migrate with SSH?

If migration with SSH is required – you may make use of scp.
scp stands for secure cp (copy), that means that the files can be copied across ssh connection that will be encrypted, and therefore secured.
Here’s the way that you can copy files from or to a remote server. Besides, it allows to even copy files across two remote servers).

 scp [[user@]from-host:]source-file [[user@]to-host:][destination-file]

What do I need to switch to another CMS with CMS2CMS service?

All you need to perform your data import is:

  • Install your Target CMS.
  • Make sure Source and Target websites are available online.
  • FTP access to your Source website (your current site you want to migrate from).
  • FTP access to your Target website (new one you are migrating to).

How many entities (i.e. categories, posts, users etc.) can I migrate for free using CMS2CMS service?

You can migrate up to 10 topics with with all related posts and users in the Demo Migration.

Can I perform the migration on my local computer?

It is impossible to conduct migrations locally as CMS2CMS is a web-based tool and can get access to your website data only via Internet connection.

To perform your migration, it is absolutely necessary that your Source and Target websites are available online.

Do I need to install the CMS platform I want to migrate to?

Not necessarily, you can try Demo migration with CMS2CMS even if your Target CMS (the one you’d like to move to) isn’t yet installed. In this case a limited amount of your website data will be migrated to one of our test sites, and you’ll get admin access details to view the results on both front- and backend.

However, in order to complete your Full migration, you are going to need the Target CMS installed.

Can you migrate my website data to the new CMS for me?

Yes, our technical engineers can handle the Migration for you and make the necessary customizations (it comes for the extra fee). You only have to purchase a suitable Support Service Package.

Why should I use CMS2CMS to migrate to another content management system?

  • It’s the easiest way to import data to your new CMS: no software installation, no expensive extensions, no coding!
  • You save your time and efforts as the migrations are performed very quickly and the procedure is really simple.
  • You receive best quality support. CMS2CMS support managers and tech engineers will make sure your data moving works out fine and will be there for you to attend to any issues.

Will my source CMS be live during migration?

Migration process won’t affect your source CMS website in any way. It will be up during and after the migration process.

Do you migrate the users’ passwords?

User details can be migrated from source CMS to target CMS. However, CMS2CMS doesn’t migrate the passwords, because they are encrypted specifically.

Your users can use Password Recovery tool on your Target website to access their accounts. Take into account that the service preserves the existing user roles.

Do you support image migration?

Yes, images are migrated along with the textual content.

NOTE. Make sure the permission values of 777 or 755 (depending on your server configuration) are set for default image folders on your target website. 

By default, they are as follows: for Joomla – /images/ for WordPress – /wp-content/uploads/

Will the URL structure of the original site be maintained on the new site after migration?

The URL structure will change, because each CMS uses its own way to build URLs for pages .

You can use 301 permanent redirects to avoid 404 errors on your original URLs. CMS2CMS can handle this job for you by setting the 301 redirects automatedly. Learn more here.

 

What is internal links migration? Does it mean I’ll keep my old URLs?

Internal links are those connecting two elements inside your site (for example two articles/posts). This kind of links will be live after migration, which means all the connections within the website structure will be kept.

Your site URLs will change, but if your Target site supports SEO URLs, all of your internal links can be built  in accordance to the new URL-rewrite rules and be made SEO friendly. You have to check the appropriate option in the Migration Wizard.

What is the connection bridge and how to install it?

Connection bridge file is a special gateway used to gain access to the data from your Source and Target websites and allow data interaction between them.

To install the connection bridge, initiate your Migration setup. After you have specified your Source and Target websites, you’ll be asked to download and install Connection Bridge.

Follow these steps or watch the video tutorial with instructions on how to install connection bridge on your websites.

  1. The first step is to click “Download Bridge” button and save the file to your local computer. It will be saved as zip file containing cms2cms folder.
  2. Extract the cms2cms folder from the zip file.
  3. Now, connect to your Source and Target Websites via FTP with the help of any type of FTP client software, e.g. WinSCP, FileFTP, FileZilla, CuteFTP, etc.
  4. Within the FTP client, copy the cms2cms folder extracted from the Connection Bridge zip file and insert it into the root folder (top folder with the index.php file) of both your Source and Target CMS websites.
  5. Check whether the Connection Bridge file has been installed correctly. Simply enter http://[your site URL]/cms2cms/bridge.php within your browser address line. If you see ‘Bridge successfully installed' message – it means your bridge is working correctly.
  6. Now you can go back to your Migration Wizard and press ‘Verify Connection to your Sites” button.

What is the root folder of my website?

The root folder is where your website primary index.php file is located. It is also called the top folder.

Does the connection bridge make any changes to my website?

The connection bridge is used only to retrieve the information from your website.
It can not and in no way will bring in any alterations to your website configuration or data. We guarantee that this method of obtaining information is absolutely secure for your website.

Can I close my browser window after the migration process has started?

Yes, you can close your browser window any time after CMS migration has started. When you login to CMS2CMS again, you’ll be redirected to the information page on the migration status if it’s still in progress.

When migration is complete, you’ll be notified via email.

How many migrations can I run simultaneously using CMS2CMS?

Currently, you can run only 1 migration at a time.

What if the migration doesn’t work for me?

We strongly recommend to try the Demo Migration before making any payments. You will be able to check the migration performance for the limited number of items.

If the Migration does not work for you, please contact our Support Team. Our technical engineers will investigate the issue and provide you with relevant solutions.

The main reasons of migration interruption can be the following:

  • the connection to your website is interrupted or not available;
  • the issue occurred with your Source/Target Database;
  • you were trying to proceed with two or more migrations at the same time for the same websites;
  • Bridge.php file was deleted during the migration process.

Why the number of pages migrated is much smaller than the number of pages Google Webmaster Tools indicates for my website?

CMS2CMS counts only existing unique content pages of your website. Google Webmaster Tools shows the number of all indexed pages, which iclude pagination, login/sign up pages, 404 pages etc. Moreover, the same page with and without www. in the domain address is considered to be two different pages by GWT. This is the reason why the quantity of migrated pages and existing ones according to GWT is different.

You don’t need to worry as all of the content from your previous website has been migrated to the new one.

HTML Website

How do I create XML sitemap for my HTML website?

You can easily create a sitemap for your site, here are the steps to follow:

  1. Use a free sitemap generator like these ones:
  2. Download the sitemap file.
  3. Upload the file to your website.

Why only some of the pages I specified in the text field were migrated from my HTML site?

The thing is, if you perform Demo migration to your own site, only up to 10 pages will be transferred, so that you saw how the service works. But during Full migration, all of the pages you indicated will be migrated to your new site.

How does CMS2CMS grab the data from your static HTML website?

During the website migration from static HTML site to CMS platform, CMS2CMS may grab your website data in a few ways:

  • automatedly find all pages – it means that the data will be taken from the search engines.
  • use your own ‘sitemap.xml’ – this is the optimal way of data conversion, ‘sitemap.xml’ includes a list of all your pages and allows to migrate your pages properly. If you don’t have generated ‘sitemap.xml’ on your website, here’s a guide on how to create XML sitemap.
  • enter the URLs of pages manually – if you want to convert some peculiar website pages, you may type their URLs in order to convert to your desired CMS.

Joomla

My Joomla SEO URLs don’t work correctly after migration

This might be connected with SEO friendly URLs settings for Joomla.

The following steps might help to fix the issue:

  1. Connect to your Joomla website data via FTP.
  2. In Joomla base installation, find “htaccess.txt” file.
  3. Rename the file “htaccess.txt” to “.htaccess” (make sure you use don’t forget the dot – it’s .htaccess)
  4. Login to your Joomla back end – go to Global Configuration
  5. Change  ‘Enable SEF URLs’ and ‘Use Apache mod_rewrite’ to Yes.
  6. Save the configuration.

I want to upgrade my Joomla. Do I need to install a new Joomla version?

Yes. In order to upgrade your current Joomla website, you need to install the new Joomla software you are upgrading to and have both current and new Joomla site available on the Internet to proceed with your update. You may also watch out Tutorial Video and find out how to upgrade you Joomla smoothly.

I want to migrate Joomla Kunena forum. Do I have to install the bridge on Kunena or Joomla?

You need to insert the bridge to the website root folder. In this case, it will be Joomla top directory, the one with the index.php file. Watch out Video Tutorial and find out how to install Connection Bridge.

Why all articles are featured after migration to Joomla?

This is due to the fact that if not featured, the articles won’t be visible on the front-end of your Joomla website because of the peculiarities of Joomla article management.

You can easily turn off “Featured” on certain articles. For this, within your Joomla Administration panel, go to Content -> Articles Manager, select the needed article and click on the star next to it.

How can I clear cache in Joomla 2.5?

To clear cache in Joomla 2.5 you have to:

Go to Admin Panel

Site -> Site Maintenance -> Clear Cache on the Back-end of your Joomla! installation

How to clear joomla cache

Choose the items to clear.

How to clear Joomla cache

Press the Delete button.

How to clear cache in Joomla

How to clear cache in Joomla 3?

To clear cache in Joomla 3 you have to:

Go to Admin Panel

Site -> Maintenance -> Clear Cache on the Back-end of your Joomla! installation.

How to clear cache in Joomla 3

Choose the items to clear.

How to clear cache in Joomla 3

Click Delete.

How to clear cache in Joomla 3

How can I clean cache in Joomla Kunena?

In case you need to clean cache in Joomla Kunena:

Select Site –> Maintenance –> Clean Cache from the drop-down menu on the Back-end of your Joomla! installation.

What should I do to migrate my menu to the new CMS?

CMS2CMS allows you to migrate your current CMS platform menu to the new one in a fully automated way.

This feature is available for your website migration from:

  • Joomla 1.5.x-3.x
  • WordPress 3.x
  • Drupal 6.x – 7.x

And migration to the following CMSs:

  • Joomla 1.5.x-3.x
  • WordPress 3.x
  • Drupal 6.x – 7.x

After the migration, set up your new CMS menu. For various CMSs, this process differs:

  • WordPress

Go to WP admin panel -> Appearance -> Menu

MIGRATE MENU WORDRESS

After you press ”Edit menus” button proceed the following actions:

– Choose the menu from a list -> Press “Select” -> Go to Menu Setting -> Flag “Top primary menu” -> Press “Save menu” button.

kWGQJBT

  • Joomla

Joomla Administration -> Menus

Then, go to “Menu Manager” -> Press “Add a module for this menu type” -> Fill in the title name -> after you press “select position”, choose the location of your current template.

MIGRATE MENU JOOMLA

  • Drupal 7

Drupal dashboard -> Structure -> Menus

MIGRATE MENU drupal

If you want to try the migration using CMS2CMS WordPress test site (preview), the menu is set up automatedly and the procedure looks like the following:

  • If you migrate from Joomla to CMS2CMS WordPress test site, your Joomla Home menu is migrated to the test site.

  • When you migrate from the other CMS platforms to the test site, the last menu you have created, will be converted as the main menu on your WordPress site.

How can I check Demo Migration Results in Joomla?

When Demo Migration is finished, you need to check the results.

Go to http://your_joomla_site_url/administrator

Use login: testuser , password: testuser to enter admin panel.

If you moved data to your own website, use your access credentials.

Use this list to check results:

  1. Content pages
  2. Menus
  3. Images
  4. Categories
  5. Users
  6. Video tutorial

Content pages

Content pages in Joomla

Menus in Joomla

Images

Images in Joomla

Categories

Categories in Joomla

Users

Users in Joomla

 After all complete your migration.

Video tutorial

How to count the amount of entities in Joomla website?

  • To count the amount of content in your Joomla website:
  1. login with your admin account,
  2. go to Admin Menu => Content => Article Manager,
  3. count the number of posts multiplied by the number of pages.

joomla_entities

  • To count the amount of users in your Joomla website:
  1. login with your admin account,
  2. go to Admin Menu => User => User Manager,
  3. count the number of users multiplied by the number of pages.

joomla_entities

Is it possible to migrate only my Kunena forum without Joomla website?

No, within the CMS2CMS service selective migration is not available. However, you may request one of our Support Packages to get the job done.

Can I map my Joomla content when migrating to WordPress?

Our service automatically detects that Joomla articles attached to menu items are migrated to pages, and all the others – to posts. Therefore, there’s no possibility to map the content during the migration from Joomla to WordPress, Joomla or Drupal.

How can I migrate only my Kunena forum data?

In case only the Kunena forum data are to be migrated – just choose the migration from Joomla in the wizard and in the Additional Options step select “Migrate only forum data”.

Can I upgrade my Joomla to a new version using your service?

Yes, absolutely! We provide Joomla to Joomla migrations. The supported versions are 1.5.x- 3.x

It’s possible to move your content pages, articles, categories/sections, images, comments, tags and internal links to your new Joomla installation fast and straightforward.

Get more details here: https://www.cms2cms.com/supported-cms/joomla

Joomla Kunena

How can I clean cache in Joomla Kunena?

In case you need to clean cache in Joomla Kunena:

Select Site –> Maintenance –> Clean Cache from the drop-down menu on the Back-end of your Joomla! installation.

Migration Wizard Troubleshooting

Cannot detect CMS

The possible reasons and solutions for this error are:

Your CMS software is not installed.
Please, install your CMS and restart your migration.

Your CMS type is not supported.
Check, whether your CMS is on our Supported CMS list. If it’s not there yet, you can subscribe for updates using the form at the bottom to be notified as soon as it’s added.

Your CMS is heavily customized.
Therefore, requires individual approach and CMS2CMS may be not the right tool for this job.

Your config. file is not found
Please, use Support Chat button in your dashboard to get live help or contact us at support@cms2cms.com.

Image migration directory is not writable. If this directory doesn’t exist on your site, it is necessary that you create it.

To fix this, do the following:

  • create the default image folder for your CMS platform on the target site:

        Joomla – /images/
WordPress – /wp-content/uploads/
Drupal – sites/default/files

  • set the permission values of 777 on the default image folder on your target website to make it writable.
  • after that, start the migration wizard from the beginning.

Can’t connect to MySQL Database

The reasons for this error may be as follows:

  • Access details to server database specified in configuration file are incorrect. Please, contact your system administrator to get the correct credentials.
  • There are no “Read” permissions for the configuration file. Set “Read” permissions for the configuration file yourself or contact your system administrator.
  • You’re using a non-standard way of connecting to MySQL database. Please, contact our Support Team to fix this.

Migrated data is not displayed on the front-end of my target website after the migration

The data migrated from your source site can be displayed on the new one improperly or not displayed at all due to the peculiarities of your new CMS platform. Also, if your website uses custom theme or template, CMS2CMS doesn’t guarantee proper data presentation after the migration.

However, although content is not visible on the front-end of your site, it is presented in the back-end. It may require certain settings or configurations to make it visible on the front-end.

JFolder::create: Could not create directory

This error happens if the folder with bridge files cannot be created due to the incorrect configuration or insufficient permission value.

Below are the solutions for this issue:

  • Change the below variables in your configuration file(configuration.php) as shown.
    • public $log_path = ‘/logs’;
    • public $tmp_path = ‘/tmp’;
  • Make sure that these folders have the folder permission value set to 755.

How can I migrate menu from my current platform to another CMS?

CMS2CMS service currently supports the menu mapping while migrating

In order to map a menu – use the appropriate step of Migration Wizard to point it out and proceed with the further steps:

1. Direct the mouse pointer to the main menu of your site.
2. If the field is detected correctly, click the matching button to complete the process.

The highlighted field will be formed as your new CMS menu.

menu-migration

How can I migrate numerous Drupal content types to WordPress post and pages?

The CMS2CMS users are provided with a possibility to choose what type of content to be imported to other types while migrating:

– to WordPress
from Drupal 5.x – 7.x

Just activate or deactivate the matching boxes in “Additional Options to Migrate” step to have your Drupal content types imported to the proper WordPress ones.

posts-and-pages

Can I have my menu posts converted to pages?

You can have such option available only while migrating from Joomla to WordPress. Just activate the box “Set static page as page” and have all your menu posts converted to WordPress pages.

additional-options-to-migrate

What should I do in case of bridge permission error?

If you face a bridge permission error, make sure the permission values 755 are set for “cms2cms” folder, and 644 for bridge files. Thus, connect to the site via ftp/sftp (e.g. FileZilla) and change the file attributes. To be specific, login your FileZilla and locate the file that needs to be modified. Right click on the file, find File Permissions and make sure that the Numeric Value field contains 755 or 644 with the necessary boxes checked automatedly. When ready, press OK.

How to increase memory limit?

When you see an error like “Increase Memory Limit” in your browser, it means PHP has hit its memory limit. It occurs mostly due to the insufficient memory allocated for PHP script. To cope with the deal, contact your hosting provider to increase values for the following parameters: “memory_limit” and “post_max_size” in PHP configuration.

What should I do when in the mapping step of the migration wizard my website is unreachable?

In this case you should make sure whether:

  1. your website is online and available,
  2. you’ve pointed the right URL-address of your website.

If everything is right but the website remains unreachable – just click Start Free Demo, and Proceed in the popup window.

cms2cms_website_is_unreachable

How can I migrate my blog from the HTML website?

To migrate the blog from your HTML website – just indicate in the migration wizard where the blog is located (e.g. yourdomain.com/blog/).

cms2cms_migrate_html_blog

How can I migrate only my Kunena forum data?

In case only the Kunena forum data are to be migrated – just choose the migration from Joomla in the wizard and in the Additional Options step select “Migrate only forum data”.

How to make use of the discount coupon?

When you’ve got the discount coupon, you may initiate the automated migration. Once the Demo conversion is completed, you’ll be asked to provide your coupon code to get the discount – just use ‘I have a coupon‘ option for that.

make-use-of-discount-coupon

I’ve followed all the instructions but my MediaWiki migration failed.

In case your MediaWiki website data hasn’t been relocated to another platform, one of the possible reasons is that there are no access rights in the Configuration file (LocalSettings.php). Please, go to the Configuration file and add the following:

$wgEnableAPI = true;
$wgGroupPermissions['*']['writeapi'] = true;

Once finished, you can continue migration setup or initiate new migration.

Connection Bridge Not Found

Here’s what you can do:

  • Make sure you have uploaded the cms2cms folder from the Bridge file to both your Source and Target websites.
  • Check whether the cms2cms folder is in the correct location on both of your websites. It should be located in root directory of your site (Root directory is the top folder with index.php file).
  • Check whether your Source and Target website URLs are provided correctly.

Also, you can watch the tutorial video on how to install connection bridge.

In case you have installed the Bridge successfully, but there’s still an error – please, check the htaccess rules.

Your website is unreachable

If your website cannot be reached, pay attention to the following points:

  • Make sure your site is available online at the moment.
  • It’s possible that your firewall blocks certain IP requests. Contact your system administrator or hosting provider support for details about this issue.

Your server respond with 401 Unauthorized

If you get this error, try the following solutions:

  1. Ensure that access to your site content is not blocked by HTTP Basic Authentication (http://en.wikipedia.org/wiki/Basic_access_authentication). HTTP Basic Authentication is a protection method which requests additional login and password to access webpage or other resource.
  2. Make sure that your website content is available on the Internet during the Migration process.

Your server responds with 403 Forbidden

This error means that access to certain files or folders is limited. Find below the possible solutions:

1. Your firewall may be causing this by blocking access to the server for our IP addresses. Please, contact your hosting provider and ask them to add the following IPs to the white-list:

  • 5.58.76.130
  • 204.62.12.42
  • 204.62.12.24
  • 88.214.254.75
  • 93.77.238.130
  • Port 80

This is done to enable data exchange between your websites. After the migration is complete, you’ll be able to remove our IPs from the white list.

2. Check the access permissions. For ‘cms2cms’ folder specify the file permissions 755. For files in the ‘cms2cms’ folder specify permissions 644.

3. Find out whether there are access restrictions for bridge file. Usually, restrictions are specified in .htaccess file. Contact your system administrator for details.

Your server responds with 413 Request Entity Too Large

It indicates that the request is too large for your server. These are possible solutions:

  • Increase limits in your web server configuration:
  • For Apache2 set add “LimitRequestBody 39452672;” in vhost configuration or .htaccess file
  • For Nginx set “client_max_body_size 32M” in nginx.conf
  • Increase values for the following parameters: ‘memory_limit’ and ‘post_max_size’ in PHP configuration.
  • If the module suhosin for PHP is installed on the server, increase the parameter ‘suhosin.post.max_value_length’.

Your server responds with 500 Server Error

Incorrect permissions for bridge folder are the most common reason of this internal server error.

  1. for ‘cms2cms’ folder, specify the file permissions 755.
  2. for ‘index.php’, ‘bridge.php’ and ‘key.php’ files in ‘cms2cms’ folder, specify the permissions 644.
  3. If it won’t help, contact your system administrator who can provide you with server logs access for further error detection. You can also request technical assistance from your hosting provider.

POST Method Not Allowed

This is a server error. Contact your system administrator or your hosting provider support to have POST method allowed for your server.

Failed to connect to host/Operation timed out/Nothing was returned from the server/The connection to your server has timed out

Each of these errors indicates that your website cannot be reached online. Solutions are as follows:

  • Make sure your site is available online at the moment.
  • It’s possible that your firewall blocks certain IP requests. Contact your system administrator or hosting provider support for details about this issue.

Site is connected already by another account

Each CMS2CMS user has the unique key which can be found in the Bridge file. So, the Bridge of user A is different from the Bridge of user B. If you have downloaded a bridge using one account, but you try to migrate with this bridge under another account, you get this error.

To fix it, you should either download the bridge again under the account you are going to use for migration or login to the account you used previously to download the Bridge file.

Invalid response received

Please, use Support Chat button in your CMS2CMS dashboard to get live help or contact us.

An error occurred when trying to connect to your site

Please, take the following steps to fix the issue:

      • make sure you indicated the correct website URL in the Migration Wizard
      • check whether your website is available online at the moment
      • your firewall may be causing this by blocking access to the server for our IP addresses. Please, contact your hosting provider and ask them to add the following IPs to the white-list:
        • 5.58.76.130
        • 204.62.12.42
        • 204.62.12.24
        • 88.214.254.75
        • 93.77.238.130
        • Port 80

        This is done to enable data exchange between your websites. After the migration is complete, you’ll be able to remove our IPs from the white list.

        If you keep getting this error, please use Support Chat button in your CMS2CMS dashboard to get live help or contact us.

An unknown error occurred

Please, use Support Chat button in your CMS2CMS dashboard to get live help or contact us.

Partners, Resellers and Affiliates

Do you have a reseller program?

Yes, we do. For more information, click here.

How can I make money with CMS2CMS?

You can join our Affiliate Program or become our Partner/Reseller.

I do freelance website design, development and customization, any way I can partner with you?

Yes, you can become CMS2CMS Partner and perform migrations using CMS2CMS for a reduced price. The more migrations you run – the bigger your discount (up to 30%). Check out your Partnership opportunity here.

I am a CMS platform developer, how can I partner with CMS2CMS?

You can register as CMS2CMS Official Partner and use it as a solution for your clients to migrate to your CMS. This is a great way to encourage users to switch to the platform you develop. Moreover, you receive a discount coupon code for migrations and thus can grow your revenue. Click here to learn more about our Partner Program.

What is the difference between Reseller and Affiliate?

Reseller uses CMS2CMS to migrate websites for clients and receives personal discount for migrations (up to 30%).

If you are a CMS platforms vendor, web design or development agency, a freelance web designer or developer, a Reseller program is the best option for you. You will be able to add migration to your list of provided services and offer complex solution to your clients (for example, website migration+design+customisation). Plus, the more migrations your perform from your account, the bigger is your discount.
Learn more about CMS2CMS Reseller Program.

Affiliate doesn’t perform migrations himself and only refers visitors to CMS2CMS website (for example, by placing a banner or a referral link on their website). An affiliate gets 20% commission out of each migration performed by his/her reference.

Becoming an affiliate would be most beneficial for bloggers or website owners whose sites get a lot of traffic. They can expose information about the automated migration on their websites and thus generate many leads. 
More information about CMS2CMS Affiliate Program
.

phpBB

How can I correct my forum statistics after migration?

After migration is done you have to resynchronise your forum statistics

To make this procedure follow several simple steps:

  • enter you phpBB Administration Control Panel
  • find “Resynchronise statistics” and press a “Run now” button.

You have to do the same procedure with “Resynchronise post counts” and “Resynchronise dotted topics

Can I migrate attachments from phpBB3?

CMS2CMS allows to migrate attachments from phpBB3.

However, to perform this operation you have to change the name of .htaccess file.

  • go to the root directory of your phpBB installation
  • enter directory Files
  • change the name of the file from .htaccess to htaccess.txt

After migration you can change the name back.

 

How can I make a search after my migration to phpBB is completed?

phpBB provides 2 search systems for you to choose from: Fulltext Native and Fulltext MySQL.

Fulltext Native is included in phpBB core and is more flexible in terms of configuration. Fulltext MySQL makes use of mysql functions of fulltext search and doesn’t take much place in phpBB database.

To set a search – go to General tab -> Server Configuration -> Search Settings.

Security and Privacy

Is it secure to provide CMS2CMS with access details for my website or server?

CMS2CMS support technicians may require access to a website, web server and database in order to investigate issues or fix the reported problems.

We completely realize that this kind of access information is highly confidential, and is best kept private. With this in mind, we ask for access credentials to your website only when it is absolutely indispensable.

We have taken every precaution to ensure that our systems which deal with access information are highly secure and reliable. Still, there are additional precautions that we recommend our clients to take before providing us with access details.

In all cases when access to a website is requested, we will make it clear to you exactly what kind of access is needed, and for what reason.

Brief summary

  1. When providing a technician with your website access credentials, it is best to change the password of admin account being provided temporarily while the issue is being resolved by us.
  2. Once your issue has been fixed, you should change the passwords of all provided accounts as soon as possible.
  3. In all cases where access to your website is needed, the technician will explain to you what kind of access is necessary.

Access to your website

Depending on the task which needs to be performed, a CMS2CMS technician may require access to your website. We strongly recommend you to change the password of Admin/FTP accounts being provided with a random password for CMS2CMS support duration period of investigation, with only the essential permissions to your website.

  • Change the existing password of user/staff account with a random and complex password.
  • Right after your issue has been fixed, change the passwords to all provided accounts.

Access to a website administrator account

More often than not, we will require access to an administrator account on your website. Follow the steps outlined in the Access to your website section of this article.

Access to an FTP or SSH account

In order to investigate the problems, CMS2CMS support may require access to the files of your website. Follow the steps outlined in the Access to your website section of this article.

Make sure that this account is a user-level account that has access to the directory where your CMS software is installed, unless our technician specifically requests an unrestricted access account (see below).

‘Root’ (unrestricted access) to your server

If a technician asks for ‘root access’ to your server (a root account with unrestricted permissions), please do not be alarmed. Only in the rarest of cases will we ask for this type of access – i.e. when our ability to diagnose and resolve your issue absolutely requires it (such as generating or monitoring server logs, or making server configuration changes).

When providing us with root/unrestricted access to your server, it is imperative that you follow the temporary account creation steps outlined in the Access to your website section of this article.

Firewalls and IP based authentication

If your systems use or are protected by IP address authentication (e.g. if you have a firewall), please let us know about this and we will provide you with the list of our office IP addresses to allow through.

SMF

How can I recount all forum totals and statistics?

In case you need to recount all forum totals and statistics in SMF follow the path:

Admin Panel -> Maintenance -> Forum Maintenance -> Routine -> Recount all forum totals and statistics

Recount all forum totals and statistics

Specific CMS&Forum Questions

My Joomla SEO URLs don’t work correctly after migration

This might be connected with SEO friendly URLs settings for Joomla.

The following steps might help to fix the issue:

  1. Connect to your Joomla website data via FTP.
  2. In Joomla base installation, find “htaccess.txt” file.
  3. Rename the file “htaccess.txt” to “.htaccess” (make sure you use don’t forget the dot – it’s .htaccess)
  4. Login to your Joomla back end – go to Global Configuration
  5. Change  ‘Enable SEF URLs’ and ‘Use Apache mod_rewrite’ to Yes.
  6. Save the configuration.

I want to upgrade my Joomla. Do I need to install a new Joomla version?

Yes. In order to upgrade your current Joomla website, you need to install the new Joomla software you are upgrading to and have both current and new Joomla site available on the Internet to proceed with your update. You may also watch out Tutorial Video and find out how to upgrade you Joomla smoothly.

I want to migrate Joomla Kunena forum. Do I have to install the bridge on Kunena or Joomla?

You need to insert the bridge to the website root folder. In this case, it will be Joomla top directory, the one with the index.php file. Watch out Video Tutorial and find out how to install Connection Bridge.

Why all articles are featured after migration to Joomla?

This is due to the fact that if not featured, the articles won’t be visible on the front-end of your Joomla website because of the peculiarities of Joomla article management.

You can easily turn off “Featured” on certain articles. For this, within your Joomla Administration panel, go to Content -> Articles Manager, select the needed article and click on the star next to it.

How can I clear cache in Joomla 2.5?

To clear cache in Joomla 2.5 you have to:

Go to Admin Panel

Site -> Site Maintenance -> Clear Cache on the Back-end of your Joomla! installation

How to clear joomla cache

Choose the items to clear.

How to clear Joomla cache

Press the Delete button.

How to clear cache in Joomla

How to clear cache in Joomla 3?

To clear cache in Joomla 3 you have to:

Go to Admin Panel

Site -> Maintenance -> Clear Cache on the Back-end of your Joomla! installation.

How to clear cache in Joomla 3

Choose the items to clear.

How to clear cache in Joomla 3

Click Delete.

How to clear cache in Joomla 3

How can I clean cache in Joomla Kunena?

In case you need to clean cache in Joomla Kunena:

Select Site –> Maintenance –> Clean Cache from the drop-down menu on the Back-end of your Joomla! installation.

What should I do to migrate my menu to the new CMS?

CMS2CMS allows you to migrate your current CMS platform menu to the new one in a fully automated way.

This feature is available for your website migration from:

  • Joomla 1.5.x-3.x
  • WordPress 3.x
  • Drupal 6.x – 7.x

And migration to the following CMSs:

  • Joomla 1.5.x-3.x
  • WordPress 3.x
  • Drupal 6.x – 7.x

After the migration, set up your new CMS menu. For various CMSs, this process differs:

  • WordPress

Go to WP admin panel -> Appearance -> Menu

MIGRATE MENU WORDRESS

After you press ”Edit menus” button proceed the following actions:

– Choose the menu from a list -> Press “Select” -> Go to Menu Setting -> Flag “Top primary menu” -> Press “Save menu” button.

kWGQJBT

  • Joomla

Joomla Administration -> Menus

Then, go to “Menu Manager” -> Press “Add a module for this menu type” -> Fill in the title name -> after you press “select position”, choose the location of your current template.

MIGRATE MENU JOOMLA

  • Drupal 7

Drupal dashboard -> Structure -> Menus

MIGRATE MENU drupal

If you want to try the migration using CMS2CMS WordPress test site (preview), the menu is set up automatedly and the procedure looks like the following:

  • If you migrate from Joomla to CMS2CMS WordPress test site, your Joomla Home menu is migrated to the test site.

  • When you migrate from the other CMS platforms to the test site, the last menu you have created, will be converted as the main menu on your WordPress site.

How can I check Demo Migration Results in Joomla?

When Demo Migration is finished, you need to check the results.

Go to http://your_joomla_site_url/administrator

Use login: testuser , password: testuser to enter admin panel.

If you moved data to your own website, use your access credentials.

Use this list to check results:

  1. Content pages
  2. Menus
  3. Images
  4. Categories
  5. Users
  6. Video tutorial

Content pages

Content pages in Joomla

Menus in Joomla

Images

Images in Joomla

Categories

Categories in Joomla

Users

Users in Joomla

 After all complete your migration.

Video tutorial

How to count the amount of entities in Joomla website?

  • To count the amount of content in your Joomla website:
  1. login with your admin account,
  2. go to Admin Menu => Content => Article Manager,
  3. count the number of posts multiplied by the number of pages.

joomla_entities

  • To count the amount of users in your Joomla website:
  1. login with your admin account,
  2. go to Admin Menu => User => User Manager,
  3. count the number of users multiplied by the number of pages.

joomla_entities

Is it possible to migrate only my Kunena forum without Joomla website?

No, within the CMS2CMS service selective migration is not available. However, you may request one of our Support Packages to get the job done.

Can I map my Joomla content when migrating to WordPress?

Our service automatically detects that Joomla articles attached to menu items are migrated to pages, and all the others – to posts. Therefore, there’s no possibility to map the content during the migration from Joomla to WordPress, Joomla or Drupal.

How can I migrate only my Kunena forum data?

In case only the Kunena forum data are to be migrated – just choose the migration from Joomla in the wizard and in the Additional Options step select “Migrate only forum data”.

My TYPO3 SEO URLs don’t work correctly after migration

SEO friendly URLs are not available out of the box on TYPO3 website.

To enable them, follow these steps:

  1. Install the extension (RealURL or CoolURI) for SEO URLs following the instructions from TYPO3 website.
  2. Insert the following lines in the .htaccess file (it is located in TYPO3 root folder).
RewriteEngine On
RewriteRule ^typo3$ - [L]
RewriteRule ^typo3/.*$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l
RewriteRule .* index.php

 

If .htaccess file is missing:

  1. create a file in your text editor and save it as .htaccess.
  2. upload the .htaccess file to your TYPO3 root folder via FTP and insert the above code in it.

How can I calculate the number of pages before the migration?

You can calculate the number of pages on your site in different ways according to the type of the CMS you are using:

For API CMSs:

Tumblr

1. Specify your site address.
2. Enter login and password of your site.

Blogger

1. Specify your site address.
2. Grant CMS2CMS access to your site.

WiX

1. Specify your site address.
2. Verify connection.

If you want to migrate from HTML or WIX site to your own Target site, you need to provide all the necessary information and install Bridge file to your Target site. If you use CMS2CMS test site for migration, than you don’t have to install Connection Bridge to it.

Before the start of your migration, you will see the number of pages on your HTML site and the price of the data transfer.

In other cases to see the quantity of pages on the site your need to follow Migration Wizard and set up  Connection Bridge.

If you have any difficulties feel free to contact our Support Team.

What to do if Google bans my Blogger migration?

In order to migrate your Blogger website – you need to send us your blog data saved in XML format.

To save your Blogger content – go to Settings -> Other. When finished, press “Export Blog” button and you’ll have your Blogger data saved in XML.

blogger export

 

I want to migrate WordPress bbPress forum. Do I have to install the bridge on bbPress or WordPress?

You need to install the bridge in the website root directory. In this case, it will be WordPress top folder, the one where index.php file resides. You may check our Video Tutorial on how to install Connection Bridge.

What is “Quick Wizard”?

Quick Wizard allows you to get the picture on how your website will look like on the new CMS. The major benefit of this migration option is a minute procedure – the website conversion will take approximately 5 minutes.

  • You have to provide your current website URL
  • Choose your desired CMS. Currently the Quick Wizard works with WordPress, Drupal, TYPO3, and Joomla.
  • In the split moments you’ll be able to check the preview of your future site.

 

In order to move all your website content, you are welcome to proceed with the full migration.

 

Can I save the Drupal URL structure if migrate to WordPress?

Unfortunately, no. We don’t save the URLs structure in Drupal to WordPress migration. The reason is that these platforms have oppositely different systems of URLs formation. In case, you wish to transfer your Drupal URL to WordPress – choose one of our Support Packages.

 

How can I set up a particular picture from my current platform as a featured image in WordPress?

The option is available only while migrating to WordPress. Just activate the box “Set first image in content as featured” during the migration path and you’ll have your current picture be reflected like featured in a target CMS.

additional-options-to-migrate

How can I check Demo Migration Results in WordPress?

You have to login to the back-end of the site  http://your_wordpress_site_url/wp-admin.

For CMS2CMS preview site use login: testuser , password: testuser.

If you migrated to your site, use your own access credentials.

Follow this list to check results:

  1. Content pages
  2. Menus
  3. Images
  4. Categories
  5. Users
  6. Video tutorial

Content pages

Content pages in WordPress

Menus in WordPress

Images

Images  in WordPress

Categories

Categories  in WordPress

Users

Users  in WordPress

When everything is checked, complete your migration and transfer all the data.

Video tutorial

How to count the amount of entities in WordPress?

  • If you need to count comments in WordPress, you should:
  1. login with your admin account,
  2. go to Dashboard and find the required information there.

wordpress_entities

  • To count the number of users in WordPress:
  1. login with your admin account,
  2. go Dashboard => Users, find All.

wordpress_entities

Can I migrate only my bbPress forum without WordPress site?

No. Selective migration requires extra efforts and therefore is available only within the CMS2CMS Service Packages.

Why my WordPress website content is missing after the migration?

In case your WordPress website comes loaded with WPML plugin, this can be one of the reasons of the problem. If you created content while WPML was inactive, this content may not have language information and will not display for any language (both in the front-end and back-end).

To resolve the missing content in your site, add language information to the content that doesn’t have languages. Go to WPML -> Support -> Troubleshooting, look for the “Clean up” section and click on Set language information. WPML will put all content without any language in the site’s default language.

Is it possible to map content from HTML to WordPress?

Yes, absolutely. When migrating from HTML to WordPress you may specify where you wish your content be relocated to – posts or pages. Besides, there’s a possibility to choose a folder with all blog posts in HTML website and identify them to be migrated to WordPress posts.

mapping_content_type

How can I migrate data to my WordPress.com site?

Currently, the migration directly to WordPress.com is not supported. As the workaround solution, you can perform a full migration to our test site and use the XML export file to import migrated data to WordPress.com admin panel.

To be specific, when you have your Full migration completed – please, contact our Support Team to get the XML export file and attachments. Once ready, import the results of your Demo migration through the admin panel right into the WordPress.com following the instructions provided below:

 

Upload the XML file to your computer.  In your new WordPress.com site, go to Tools -> Import and select WordPress from the list that appears.

 

upload_xml_file

After you’ve uploaded the file to WordPress.com admin panel, choose the option to Download & import file attachments to move your media files.

 

download_&_import_file_attachments

How do I create XML sitemap for my HTML website?

You can easily create a sitemap for your site, here are the steps to follow:

  1. Use a free sitemap generator like these ones:
  2. Download the sitemap file.
  3. Upload the file to your website.

Why only some of the pages I specified in the text field were migrated from my HTML site?

The thing is, if you perform Demo migration to your own site, only up to 10 pages will be transferred, so that you saw how the service works. But during Full migration, all of the pages you indicated will be migrated to your new site.

How does CMS2CMS grab the data from your static HTML website?

During the website migration from static HTML site to CMS platform, CMS2CMS may grab your website data in a few ways:

  • automatedly find all pages – it means that the data will be taken from the search engines.
  • use your own ‘sitemap.xml’ – this is the optimal way of data conversion, ‘sitemap.xml’ includes a list of all your pages and allows to migrate your pages properly. If you don’t have generated ‘sitemap.xml’ on your website, here’s a guide on how to create XML sitemap.
  • enter the URLs of pages manually – if you want to convert some peculiar website pages, you may type their URLs in order to convert to your desired CMS.

How can I correct my forum statistics after migration?

After migration is done you have to resynchronise your forum statistics

To make this procedure follow several simple steps:

  • enter you phpBB Administration Control Panel
  • find “Resynchronise statistics” and press a “Run now” button.

You have to do the same procedure with “Resynchronise post counts” and “Resynchronise dotted topics

Can I migrate attachments from phpBB3?

CMS2CMS allows to migrate attachments from phpBB3.

However, to perform this operation you have to change the name of .htaccess file.

  • go to the root directory of your phpBB installation
  • enter directory Files
  • change the name of the file from .htaccess to htaccess.txt

After migration you can change the name back.

 

How can I make a search after my migration to phpBB is completed?

phpBB provides 2 search systems for you to choose from: Fulltext Native and Fulltext MySQL.

Fulltext Native is included in phpBB core and is more flexible in terms of configuration. Fulltext MySQL makes use of mysql functions of fulltext search and doesn’t take much place in phpBB database.

To set a search – go to General tab -> Server Configuration -> Search Settings.

How can I recalculate my bbPress forum statistics after migration?

To recalculate your bbPress forum statistics after migration:

  1. go to admin panel
  2. choose menu “Tools” and “Forum
  3. pick of of the items
  4. press the “Repair Items” button

Then repeat this procedure with other required items.

How can I recount all forum totals and statistics?

In case you need to recount all forum totals and statistics in SMF follow the path:

Admin Panel -> Maintenance -> Forum Maintenance -> Routine -> Recount all forum totals and statistics

Recount all forum totals and statistics

How can I clear system cache in vBulletin?

In case you need to clear system cache:

Go to the Back-end of your vBulletin installation

Choose Maintenance

Select Clear System Cache

How many pages will be transferred from WiX during Demo migration?

In order to provide the highest level of usability CMS2CMS allows to try it before the payment.

So we developed Free Demo migration to show how service works.

If you choose migration using CMS2CMS test site the number of transferred content pages from WiX during Demo migration won’t be more than 100.

However, if you decide to move the content to your own site, during Demo migration you will be able to move just 2 pages.

 

In both cases after Full migration the whole information would be transferred without limitation.

 

What can I migrate from my Wix website with the help of CMS2CMS?

CMS2CMS automated migration service is capable of migrating Wix’s static website content (pages), e.g. About Us page, Contact Us page etc.

However, templates, styles, themes and other design elements are not included in the migration options.

For additional options visit https://www.cms2cms.com/supported-cms/wix/.

 

How can I check Demo Migration Results in Drupal?

After you Demo Migration is done go to the back-end of the site to check results.

Go to http://your_drupal_site_url/admin

In case you migrated data to CMS2CMS preview site use login: testuser , password: testuser to enter admin panel.

If you moved data to your own website, use your access credentials.

Use this list to check results:

Content pages

Content pages in Drupal

Menus in Drupal

Categories

Categories in Drupal

Users

Users in Drupal

After the whole content was checked, complete the migration.

Video tutorial

I used ‘Make URLs SEO-friendly’ option, but now my WordPress URLs return 404 error

This issue may be connected with SEO URLs settings on your WordPress website.

  1. Check whether your SEO permalinks are enabled under Settings-Permalinks. If they aren’t, choose the preferred URL structure and Save.
  2. Connect to your website via FTP and check for the .htaccess file in your WordPress root folder. If this file is missing, SEO permalinks won’t work.

To fix this issue. you can create an .htaccess file by yourself. Follow these steps:

  1. Create a file on your local computer (in NotePad or SimpleText), call it ‘1.htaccess’.
  2. Upload this file to the root folder of your WordPress via FTP.
  3. Rename ‘1.htaccess’ to ‘.htaccess’.
  4. Set the permissions for .htaccess file to 660 or 664
  5. Insert the following lines of code in your .htaccess: (works for 3.x WordPress versions)
# BEGIN WordPress

 RewriteEngine On
 RewriteBase /
 RewriteRule ^index\.php$ - [L]
 RewriteCond %{REQUEST_FILENAME} !-f
 RewriteCond %{REQUEST_FILENAME} !-d
 RewriteRule . /index.php [L]

 # END WordPress

Can I upgrade my Joomla to a new version using your service?

Yes, absolutely! We provide Joomla to Joomla migrations. The supported versions are 1.5.x- 3.x

It’s possible to move your content pages, articles, categories/sections, images, comments, tags and internal links to your new Joomla installation fast and straightforward.

Get more details here: https://www.cms2cms.com/supported-cms/joomla

TYPO3

My TYPO3 SEO URLs don’t work correctly after migration

SEO friendly URLs are not available out of the box on TYPO3 website.

To enable them, follow these steps:

  1. Install the extension (RealURL or CoolURI) for SEO URLs following the instructions from TYPO3 website.
  2. Insert the following lines in the .htaccess file (it is located in TYPO3 root folder).
RewriteEngine On
RewriteRule ^typo3$ - [L]
RewriteRule ^typo3/.*$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l
RewriteRule .* index.php

 

If .htaccess file is missing:

  1. create a file in your text editor and save it as .htaccess.
  2. upload the .htaccess file to your TYPO3 root folder via FTP and insert the above code in it.

vBulletin

How can I clear system cache in vBulletin?

In case you need to clear system cache:

Go to the Back-end of your vBulletin installation

Choose Maintenance

Select Clear System Cache

Video and Slideshow Tutorials

CMS2CMS Tutorial Videos

Here are the step-by-step video guides on your migration setup with CMS2CMS. They are categorized according to the CMS you can migrate to. For example, if you want to move from Joomla to WordPress, look for this video in WordPress category.

 

CMS2CMS Slideshows

To ease the process of migrating your website with CMS2CMS even more, we’ve created slideshow tutorials describing each step of the way. They are classified by the target CMS/forum you’re looking to move to. So, if you would like to migrate your website from Drupal to WordPress, look for the tutorial under WordPress section.

Wix

How many pages will be transferred from WiX during Demo migration?

In order to provide the highest level of usability CMS2CMS allows to try it before the payment.

So we developed Free Demo migration to show how service works.

If you choose migration using CMS2CMS test site the number of transferred content pages from WiX during Demo migration won’t be more than 100.

However, if you decide to move the content to your own site, during Demo migration you will be able to move just 2 pages.

 

In both cases after Full migration the whole information would be transferred without limitation.

 

What can I migrate from my Wix website with the help of CMS2CMS?

CMS2CMS automated migration service is capable of migrating Wix’s static website content (pages), e.g. About Us page, Contact Us page etc.

However, templates, styles, themes and other design elements are not included in the migration options.

For additional options visit https://www.cms2cms.com/supported-cms/wix/.

 

WordPress

I want to migrate WordPress bbPress forum. Do I have to install the bridge on bbPress or WordPress?

You need to install the bridge in the website root directory. In this case, it will be WordPress top folder, the one where index.php file resides. You may check our Video Tutorial on how to install Connection Bridge.

What is “Quick Wizard”?

Quick Wizard allows you to get the picture on how your website will look like on the new CMS. The major benefit of this migration option is a minute procedure – the website conversion will take approximately 5 minutes.

  • You have to provide your current website URL
  • Choose your desired CMS. Currently the Quick Wizard works with WordPress, Drupal, TYPO3, and Joomla.
  • In the split moments you’ll be able to check the preview of your future site.

 

In order to move all your website content, you are welcome to proceed with the full migration.

 

Can I save the Drupal URL structure if migrate to WordPress?

Unfortunately, no. We don’t save the URLs structure in Drupal to WordPress migration. The reason is that these platforms have oppositely different systems of URLs formation. In case, you wish to transfer your Drupal URL to WordPress – choose one of our Support Packages.

 

How can I set up a particular picture from my current platform as a featured image in WordPress?

The option is available only while migrating to WordPress. Just activate the box “Set first image in content as featured” during the migration path and you’ll have your current picture be reflected like featured in a target CMS.

additional-options-to-migrate

How can I check Demo Migration Results in WordPress?

You have to login to the back-end of the site  http://your_wordpress_site_url/wp-admin.

For CMS2CMS preview site use login: testuser , password: testuser.

If you migrated to your site, use your own access credentials.

Follow this list to check results:

  1. Content pages
  2. Menus
  3. Images
  4. Categories
  5. Users
  6. Video tutorial

Content pages

Content pages in WordPress

Menus in WordPress

Images

Images  in WordPress

Categories

Categories  in WordPress

Users

Users  in WordPress

When everything is checked, complete your migration and transfer all the data.

Video tutorial

How to count the amount of entities in WordPress?

  • If you need to count comments in WordPress, you should:
  1. login with your admin account,
  2. go to Dashboard and find the required information there.

wordpress_entities

  • To count the number of users in WordPress:
  1. login with your admin account,
  2. go Dashboard => Users, find All.

wordpress_entities

Can I migrate only my bbPress forum without WordPress site?

No. Selective migration requires extra efforts and therefore is available only within the CMS2CMS Service Packages.

Why my WordPress website content is missing after the migration?

In case your WordPress website comes loaded with WPML plugin, this can be one of the reasons of the problem. If you created content while WPML was inactive, this content may not have language information and will not display for any language (both in the front-end and back-end).

To resolve the missing content in your site, add language information to the content that doesn’t have languages. Go to WPML -> Support -> Troubleshooting, look for the “Clean up” section and click on Set language information. WPML will put all content without any language in the site’s default language.

Can I map my Joomla content when migrating to WordPress?

Our service automatically detects that Joomla articles attached to menu items are migrated to pages, and all the others – to posts. Therefore, there’s no possibility to map the content during the migration from Joomla to WordPress, Joomla or Drupal.

Is it possible to map content from HTML to WordPress?

Yes, absolutely. When migrating from HTML to WordPress you may specify where you wish your content be relocated to – posts or pages. Besides, there’s a possibility to choose a folder with all blog posts in HTML website and identify them to be migrated to WordPress posts.

mapping_content_type

How can I migrate data to my WordPress.com site?

Currently, the migration directly to WordPress.com is not supported. As the workaround solution, you can perform a full migration to our test site and use the XML export file to import migrated data to WordPress.com admin panel.

To be specific, when you have your Full migration completed – please, contact our Support Team to get the XML export file and attachments. Once ready, import the results of your Demo migration through the admin panel right into the WordPress.com following the instructions provided below:

 

Upload the XML file to your computer.  In your new WordPress.com site, go to Tools -> Import and select WordPress from the list that appears.

 

upload_xml_file

After you’ve uploaded the file to WordPress.com admin panel, choose the option to Download & import file attachments to move your media files.

 

download_&_import_file_attachments

I used ‘Make URLs SEO-friendly’ option, but now my WordPress URLs return 404 error

This issue may be connected with SEO URLs settings on your WordPress website.

  1. Check whether your SEO permalinks are enabled under Settings-Permalinks. If they aren’t, choose the preferred URL structure and Save.
  2. Connect to your website via FTP and check for the .htaccess file in your WordPress root folder. If this file is missing, SEO permalinks won’t work.

To fix this issue. you can create an .htaccess file by yourself. Follow these steps:

  1. Create a file on your local computer (in NotePad or SimpleText), call it ‘1.htaccess’.
  2. Upload this file to the root folder of your WordPress via FTP.
  3. Rename ‘1.htaccess’ to ‘.htaccess’.
  4. Set the permissions for .htaccess file to 660 or 664
  5. Insert the following lines of code in your .htaccess: (works for 3.x WordPress versions)
# BEGIN WordPress

 RewriteEngine On
 RewriteBase /
 RewriteRule ^index\.php$ - [L]
 RewriteCond %{REQUEST_FILENAME} !-f
 RewriteCond %{REQUEST_FILENAME} !-d
 RewriteRule . /index.php [L]

 # END WordPress

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